JOB SUMMARY:
Under general direction, as Canadian Sales Manager, you are responsible for working with the CPM Americas Sales Directors, and other colleagues to define and champion commercial efforts for the entire CPM product line in Canada.
The focus is to both affirm our market presence within the existing customer base and grow our business in the region. After training and gaining experience, you will be recognized as an expert for CPM equipment and parts (including CPM, Roskamp, Champion, Dorssers & Bliss brands), and will work across the Canadian region.
The Sales Manager works in parallel with the Canadian sales team with a focus on improving operations, standardizing processes, increasing efficiency, growing sales, and ensuring CPM’s customers are served in a timely, professional manner.
Key avenues for success include: customer relationships, increasing sales, and driving strategic growth initiatives, studying, identifying and translating the business and market opportunities into actionable recommendations in order to promote the growth of CPM and to achieve the individual, team and company turnover target.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Gain CPM product & customer knowledge create sales opportunities for all CPM products
- Develop and implement sales strategies to improve service and sales to customer base while finding opportunities to win back market share
- Responsible for sales across all industries
- Accountable for personnel management to maintain a strong team
- Review current sales & service roles & tasks to search for improvements that can be implemented
- Create and/or improve sales & service training for equipment and internal processes
- Assist Sales Directors with projects, sales opportunities, presentations, pricing efforts, travel, strategy, and programs.
- Understand CPM equipment to troubleshoot customer solutions
- Build relationships with customers and sales representatives
- Create & achieve budget, forecast, and goals for increasing CPM revenue & market share.
- Prepare field reports after customer visits and distribute to the appropriate personnel.
- Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company databases
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
- Provide status of ongoing projects and future projects.
- Assist with the development of customer equipment and service agreements and ensure compliance with all such agreements.
- Oversee creation of SAP quotations, opportunities, sales orders, and purchase requisitions according to the procedures.
- Manage customer accounts ensuring alignment with customer, market segment, and CPM strategies
- Identify and understand technical requirements of customers and connecting these with CPM’s products and solutions
- Reports to management and colleagues about market developments and new possible opportunities in the industry
- Maintain up-to-date information on our services and products, industry, competition, and market conditions in order to present them to clients and ensure customer needs are met
- Perform other related duties as required and assigned.
- 5+ years Commercial, Sales, or Operations experience within the Food/Agriculture/Bioenergy complex.
- Strong mechanical aptitude and willingness to get one’s hands dirty
- Excellent communications skills, with the ability to speak in public and to multiple levels within customer organizations, including technical specialists, procurement officers, and senior management
- ERP and customer relationship management (CRM) experience.
- Self-starter, driven, and a results-oriented sales professional
- Outcome focused with the ability to manage competing priorities and work well under pressure.
- Well-developed sales and presentation skills.
- Strong attention to detail.
- Effective at problem solving, negotiation, and conflict resolution
- Previous experience managing, leading, and developing talent in a team environment is a plus.
- Experience successfully managing multiple accounts simultaneously, collaboration and working successfully with multiple departments
- Entrepreneurial spirit and approach
- Business travel (up to 50%)
- Bachelor’s degree in a technical or business field - chemistry, agriculture, industrial sciences, finance, chemical, or mechanical engineering preferred.
- Experience selling/supporting technical solutions, preferably within the oilseed, animal feed, biomass, food, and materials processing industries.
- Remote work options are available
- Proficiency in Microsoft Office software including Excel, Teams, PowerPoint, and Word.
- Must be able to communicate in English fluently. Ability to communicate in French is a plus.
CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.