Sales Operations Intern - GuidePoint Security University/Southwest

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

Overview

The Sales Operations Intern is a valuable resource for Regional Partners and Account Executives. This position supports sales and marketing efforts by requesting quotes from appropriate Vendors and Distributors, generating quotes for Customers, managing SalesForce.com Opportunities, and corresponding with Customers in an effort to maintain and grow the region.

In this role, the Sales Operations Intern is required to interact with Manufacturing Partners, internal business partners, and Customers in a fast-paced support atmosphere. Sales Operations Interns are a key contact of the Customer’s daily interaction with GuidePoint Security. It is the duty of the Sales Operations Intern to support New Business as well as Renewal Business in quota bearing environment. The Sales Operation Intern must keep their finger on the pulse of all Opportunities that they are responsible for in their region. Sales Operations Interns will manage SalesForce.com so that it can provide accurate forecasting reports.

Roles & Responsibilities

• Use SalesForce.com to generate quotes, track opportunities and process orders
• Promptly responding to internal and external inquiries
• Suggest creative pricing and payment solutions balancing customer need and pricing policies
• Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
• Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
• Develop and maintain relationship with GuidePoint key Vendors and Customers
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
• Leverage resources and relationships to bring Value to Customers
• Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders
• Work with the team to analyze information and make decisions that benefit GuidePoint Security
• Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
• Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need

Requirements

• Bachelor’s Degree or equivalent required
• Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
• Technical sales/support and outbound calling experience preferred
• Solid Math skills with the ability to calculate margins/discounts, and percentages required
• Must be self motivated
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must
• Must be open to receiving constructive feedback and applying it to improve their results
• Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
• Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents

The below perks are for those that join the GuidePoint team as a full-time employee.

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.

Why GuidePoint?

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option