Sales Operations Manager

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at neo4j.com and follow us @Neo4j.

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

About this Role

• In this role, you will contribute to Neo4j's accelerated growth and will ensure strong collaboration between Sales, Marketing, Partner, Customer Success and other cross-functional teams, to help implement revenue growth strategies
• You will be an essential member of the wider Revenue Operations team, and a subject matter expert in Sales Operations processes, tooling, and overall revenue strategy
• Be directly involved in the development and implementation of revenue growth strategies, forecasting, pipeline analysis, annual planning models, and more
• Establish high levels of quality, accuracy, and process consistency in planning, forecasting, territory design, and other programs supported by Sales Operations across the Revenue organization
• The role will require strong cross-functional partnership to provide insightful reports / metrics, and scalable processes, strategies and tactics to enable us to grow and capture market share across the world
• Execute effective change management and communications for process change and technology implementations within the Sales organization
• Help with determining operational priorities connected to customer acquisition, growth, and ongoing success as we work towards our revenue and efficiency goals
• Develop key metrics for the go-to-market organization, ensure strong alignment with leaders and create repeatable processes that enable growth
• Partner with the Analytics Team to deliver core quantitative analysis; develop reporting and dashboards to show performance, trends, opportunities, and risks across the customer life cycle

Qualifications

• 3+ years of experience in sales operations, revenue operations, or an equivalent role
• Proficient in partnering effectively with peers, senior leadership, cross-functional partners, and stakeholders to achieve mutual goals and drive business success.
• Track record of driving operational excellence, including stakeholder management and process development.
• Proven track record of implementing and executing new processes and procedures to scale revenue teams (Sales, SDR, Partner, etc.)
• An energetic team player with excellent communication skills, and high emotional intelligence to help foster collaboration among team members, stakeholders, and leadership. Conveying clear insights at all levels of the Revenue Organization.

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest scaling technology companies in this industry. Well over $100M ARR and still rapidly growing.
• Raised biggest round of funding in all of database history ($325M Series F).
• Backed by world class investors like Google Ventures (GV), Neo4j has raised over $582M in funding and is currently valued at $2Bn. This puts them among the most well-funded database companies in history.
• 75% of Fortune 100 use Neo4j with more than 800 enterprise customers including Comcast, eBay, Adobe, Lyft, UBS, IBM, Volvo Cars and many more.
• Emil Eifrem (CEO) has built an amazing culture that prides itself on relationships, inclusiveness, innovation and customer success.
• Countless awards in the industry. Massive Enterprises and individual developers/ data scientists love Neo4j. Strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact Study pegged Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all of the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(userSuccess)

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

(we)-[:DELIVER_ON]->(ourCommitments)

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