Sales Operations Specialist

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team

Build, improve, diagnose, fix, and measure things. Have outsized impact in your role supporting a rapidly scaling sales organization!

The GTM sales team at Stripe works with new and existing businesses of all shapes and sizes. As a member of the Sales Strategy and Operations team, you’ll be responsible for overall productivity and effectiveness of the sales organization, partnering closely with senior sales leadership and the broader sales team to provide insights and analysis on core business performance metrics and drive key strategic sales initiatives.

What you’ll do

• Partnering closely with the CRO, GTM LT, and regional sales leaders to support sales teams, owning the in-depth monitoring and tracking of the business metrics, creation of key intelligence and insights to accelerate growth.
• Partner with key cross-functional stakeholders, including but not limited to Marketing, Finance & Strategy, Data Science, Seller Systems, and Strategic Operations to streamline and optimize our internal processes and run-the-business and planning deliverables (Stripe ROB, MBR, Weekly Business Reviews, operating model).
• Shape the processes and go-to-market support model for a rapidly growing company, and make a tangible impact on sales and operations.

Responsibilities

• Support the Regional sales leaders with intelligence and insight to accelerate growth
• Support Sales Strategy and Operations colleagues by standardizing global and regional common process that is currently decentralized
• Deep dive into key performance metrics and drive deep understanding of business performance
• Problem solve and structure analysis outcomes for complex sales operations challenges through data, analytics and insight
• Identify new opportunities and areas of productivity efficiency gains for Regional sales leadership
• Participate in projects defining go-to-market approaches, as well as in regular business and resource planning.
• Run analysis on key performance metrics, providing relevant insights for managing the business.
• Oversee implementation of enabling systems and tools, working closely with internal systems teams.
• Prepare weekly senior leader forecast materials and provide ongoing updates on key business growth/metrics to leadership teams

Who you are:

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Has 8+ years of sales, strategy and operations experience in a high-tech growth environment, or operational experience in investment banking or management consulting or private equity or venture capital, or business insights / analytics roles.
• Has strong analytical skills and a structured approach to solving unique business problems. Has experience working with data and large data sets to identify trends and create insights to make recommendations to senior leaders .
• Has an enthusiastic “roll up your sleeves” mentality.
• Works well with a high degree of adaptability and flexibility in a fast paced, often ambiguous, and rapidly changing environment.

Preferred qualifications

• • • Prior experience at a growth stage Internet/software company.
    • Prior experience in the payments industry.
    • Advanced proficiency in SQL and other advanced analytics tools.
    • Proficiency in BI visualization tools (eg Tableau)