Salesforce Administrator

Keeper Security is hiring a dedicated and proactive Salesforce Administrator to support and enhance our Salesforce platform. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area!

Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for deploying Salesforce solutions across the entire organization, supporting many user groups and processes.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Job

The Salesforce Administrator will report to the Director of Global Sales Operations. Together they will manage our Salesforce environment and enhance the platform’s functionality to meet the business needs.

Requirements

• 4+ years experience as a Salesforce Administrator
• Extensive experience in the administration and maintenance of Salesforce platforms
• Growth-oriented problem solver who can create and scale a Salesforce environment to support company growth
• Passionate about data and analytics as a lever to improve business performance
• Effective at driving multi-stakeholder processes and cross team programs
• Ability to build cross-functional relationships, influence and collaborate at all organizational levels
• Outstanding verbal and written communications skills for a global audience
• Strong business acumen, analytical and detail oriented
• Ability to take initiative, highly organized, technically proficient and can work in a fast paced environment

Responsibilities

• Manage all aspects of user and license management including new user setup, activations, de-activations, role assignments, profile updates, and permission assignments
• Identify and gather ongoing requirements from users and stakeholders
• Manage and resolve user support tickets
• Implement Salesforce configuration changes including, but not limited to, flows, fields, page layouts, record types, custom settings, dashboards and reports
• Ensure optimal performance of Salesforce systems and products
• Create process documentation
• Troubleshoot SSO, two-factor authentication and certificate challenges
• Support the deployment and maintenance of email campaigns, workflows, approval processes, access privileges and data alignment with other company systems
• Perform daily and weekly checks and balances pertaining to data reconciliation

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt