Salesforce Administrator, US

Salesforce Administrator, US (Remote)

Linnworks is looking for a Salesforce Administrator to join our global RevOps team!! This role plays a critical part in developing innovative solutions to some of our most complex business problems.

As our Salesforce Administrator, you will be responsible for developing and maintaining our Salesforce instance as well as maintaining the relationships between our RevOps function and the key go-to-market divisions at Linnworks. Your experience as a Salesforce Admin in the SaaS space will ensure an efficient and best-in-class Salesforce instance, helping us scale on our growth journey

In this role you will:

• Work closely with RevOps leaders to design & develop Salesforce led solutions across our go-to-market functions (Sales, Marketing & Customer Operations) and delivering on training to end users when required
• Handle admin functions (user maintenance, page layouts, new field creation, mass management of data) in Salesforce
• Gather detailed requests and feedback from the business for improvements or changes to the system, and implement these changes using best practice development methodologies as appropriate
• Automate processes using core Salesforce tools such as flows, approval processes and validation rules
  Educate other team members on the capabilities and potential applications of Salesforce
• Manage and maintain admin rights and external systems connected to Salesforce (Maxio/Chargify/Pardot/plus others) and become the technical point of contact across the business
• Monitor Salesforce platform releases and liaise with Salesforce for issues and requests

Required Experience:

• Experience in crafting Salesforce solutions using declarative tools and be strong in creation and maintenance of Flows
• Being focused and driven by solving problems and seeing results with attention to detail
• Excellent communication skills, particularly in translating business requirements into technical solutions and facilitating discussions between stakeholders and C-Level executives
• Excellent attention to detail, organization skills and documentation/written abilities
• Able to work under pressure and adapt to shifting priorities, demands and timelines, and quickly update stakeholders on impact (potential or actual)
• Be able to support developed solutions with documentation and process maps where required
• Willingness to learn about and work with other technology platforms connected to Salesforce
• Comfortable and experienced with agile ways of working

Required Certifications:

• Certified Salesforce Administrator (ADM-201)

Desirable Certifications:

• Certified Salesforce Advanced Administrator

• Certified Salesforce Platform App Builder

• Certified Salesforce Sales Cloud Consultant

The Good Stuff:

We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits our team members enjoy are designed to ensure you and your family members are healthy.

● 401(k) Plan with employer match

● Generous medical, dental and vision plans

● Flexible spending, dependent care, and health savings accounts

● Short-Term and Long Term Disability

● Life Insurance and AD&D Insurance

● Health and Wellness Initiatives

● Workplace Flexibility

● 20 days Paid time off

● 10 Company Holidays

● 14 Sick Days

● 2 Volunteer Days

● Team Member Referral Program

Who we are:

As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California.

Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people.

Life at Linnworks:

Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees, and better service for our customers. The training and development of our employees is something we value deeply. We are committed to continuous investment into their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.