Senior Analyst, Analytics and Portfolio Support

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Senior Analyst, Analytics and Portfolio Support

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $80,067 - $100,084

Reporting to the Manager, Shared Care Projects & Reporting the Senior Analyst, Analytics and Portfolio Support is responsible for developing, utilizing, and analyzing evaluative information, quality improvement datasets, analytic tools and applications, and leverages data across SC&SI and Doctors of BC partners that can be used to draw insights on the impact of JCC funding. The Senior Analyst provides guidance, including to JCC-funded staff in the health authorities and Divisions, on the effective analysis and presentation of initiative results. The Senior Analyst applies advanced analytics and visualization in conveying the impact of quality improvement initiatives to diverse audiences, including doctors leading quality improvement initiatives and JCC members as funders of these initiatives. In this role, the Senior Analyst promotes the highest standards of collection, recording, analysis, consultation, organization, maintenance, storage, adaptation, retrieval, disclosure, transmission and destruction of quality improvement data.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (A):

• Determines criteria for assessing issues and opportunities. Establishes clear goals and priorities needed to assess performance.
• Identifies relationships and linkages between different information sources. Anticipates issues that are not readily apparent on the surface. Identifies root causes and effects. Establishes clear goals and priorities.
• Anticipates potential problems and develops solutions needed to resolve them. Systemically analyzes relationships between apparently independent problems and issues.
• Reviews and cross reviews reports. Identifies trends as well as isolated events. Translates analytical reports into management presentations and provides guidance to resolve issues.
• Anticipates the possible outcome of potential solutions. Identifies areas of significant concern or opportunity. Probes and initiates research to identify critical problems.

Communication for Results (A):

• Converses with, writes reports for, and creates/delivers presentations to all levels of colleagues and peer groups in ways that support problem solving and planning. Seeks a consensus with business partners.
• Debates opinions, tests understanding, and clarifies judgments. Brings conflict into the open empathetically.
• Explains the context of multiple interrelated situations, asks searching, probing questions, and solicits expert advice prior to taking action and making recommendations.

Problem Solving (A):

• Diagnoses problems using formal problem-solving tools and techniques from multiple angles and probes underlying issues to generate multiple potential solutions.
• Proactively anticipates and prevents problems.
• Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for complex issues that cross organizational boundaries and are unclear in nature. Identifies potential consequences and risk levels.
• Seeks support and buy-in for problem definition, methods of resolution, and accountability.

Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards. Reviews department’s progress against established goals, objectives, service level targets, and project milestones.
• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
• Maintains a proactive work review and approval process prior to assignment completion.
• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Building Relationships (A):

• Provides informal functional leadership of peers and lower levels as a technical expert; may lead small project working teams; may oversee the work of outsourced, independent contractors
• Shares ideas, issues, and opportunities with members of personal network. Seeks referrals from others with relevant expertise and influence.
• Attends and maintains relationships with relevant formal and informal professional groups and organizations.
  
  

Doctors of BC Team Member:
Approaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• Completed graduate university degree AND/OR recognized professional designation in a specialized field, AND up to six years of progressive and related experience; OR having an equivalent level of related work experience in-lieu of post-secondary education.
• Master’s degree in a health-related field is an asset.
• Demonstrated achievement in quantitative and qualitative research and analysis.
• Experience managing evaluation, research, or analytical projects.
• Expertise in, and mastery of, program evaluation and quality improvement
• Excellent writing skills and proven ability to develop clear concise and comprehensive evaluation reports, briefing notes, and presentations for diverse audiences.
• Excellent computer skills required including word processing, spreadsheets, and analytical tools and software (PowerBI, Tableau, or R experience preferred).
• Strategic and tactical problem-solving approaches, and ability to convert strategic objectives into tangible action plans and results.
• Experience in knowledge translation and/or supporting learning organizations.
• Fundamental knowledge of the organization and its interrelated components within the BC healthcare system.
• Excellent judgment in setting priorities, proactively identifying issues and determining action required when working under pressure and deadlines.
• Proven ability to work with diverse groups of individuals who have varying interests.
• Experience working with external consultants on analytical projects is an asset.
• Superior interpersonal, oral communication and relationship management skills.
• Must be willing to work remotely in a distributed work environment, travel occasionally as required and work outside regular business hours on occasion.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We do not discriminate against any applicant regardless of age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, socio-economic background, political beliefs and affiliations, family circumstances or other irrelevant distinction.