Senior Content Manager - ELA, Humanities, and Test Prep

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Our US content team includes the curriculum developers who design the curriculum and develop the courses, lessons, videos, articles, and practice questions on Khan Academy. Khan Academy’s Test Prep and Humanities courses reach millions of learners each year. In the years ahead, as we increase the depth and breadth of the courses we offer across grades K-14, we’ll be integrating AI into many of the learning experiences we build: our AI-powered tutor and teaching assistant, Khanmigo, is a critical component of the company’s strategic vision.

We’re looking for an innovative team leader responsible for coaching and developing our team of Test Prep and Humanities content creators (currently 3 people, with more contractors to join this year) and providing the support that allows them to do their best work. In this role, you’ll also be responsible for working with organizational leadership to set our short- and long-term strategic vision of Khan’s Test Prep and Humanities offerings, and then working with your direct reports and contractors to implement that vision—through clear definitions of project success, realistic project plans, and efficient processes.

Content is an integral part of Khan Academy’s overall product, so this role requires a collaborative and cross-functional mindset. By co-creating Test Prep and Humanities offerings alongside Product and Program Managers, Designers, Engineers, and Marketers, you’ll ensure Khan Academy launches cohesive offerings that are engaging and efficacious for our learners. Because we partner with a number of schools, foundations, and organizations, you’ll need to be relationship-driven and comfortable representing Khan Academy’s ELA, Humanities, and Test prep offerings to external audiences.

WHAT YOU BRING

Growth mindset

• You have a true passion for education and a desire to change the world for the better.
• You have an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias towards action.
• You’re kind, collaborative, and a team player; people love working with you.
• You believe that generative AI holds the potential to elevate human intelligence and learning.

Strong execution

• You’re a strong communicator, and you can deliver effective and inspiring feedback to direct reports on how to make great ideas and content even better.
• You have a proven track record of independently driving complex projects end-to-end.
• You’re adaptable to a fast-paced environment, and open to learning new tools and tech.
• You understand instructional design, you have deep teacher and learner empathy, and you know how to ensure our learning experiences are user-friendly and pedagogically effective. You have experience creating and solving problems for a variety of user personas for K-12 and beyond (eg, history teacher, reading student, different grade levels).
• You’ve project managed processes and editorial workflows for content creation and publication, preferably in an online-first, education platform.

Background/experience

• Bachelor’s degree + Master’s degree or equivalent (or higher).
• You have an intuition for when the content in an area you’re less familiar with could benefit from more clarity, simplification, or research.
• You have successfully coached and grown teams, including 2+ years direct management experience with teams of writers, teachers, or content creators, including data-driven evaluations.
• 2+ years standards-aligned instructional and/or assessment design experience in ELA, Humanities, and/or Test Prep, combining disciplinary expertise, pedagogical research, learner empathy, balancing standards alignment with the realities of today’s classrooms.
• 2+ years experience teaching at the K-12 or university level.
• You have a history of working cross-functionally to achieve shared success in organization-wide goals and projects.

Strategic thinking

• You have a strong understanding of the current landscape of ELA, Humanities, and/or Test Prep education in the US.
• You have a strategic vision about where online education is headed in ELA, Humanities, and/or Test Prep.
• You have experience using data to inform strategic decisions.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $120,800 - $137,800 USD / $151,000 - $172,250 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range. Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.