Senior Learning & Capability Manager (9-month Max Term)

Company Description

• We’re Flex First - we’ve fully embraced flexible working
• Excellent Opportunity for a passionate and experienced Sales Leader
• Full Time | competitive base salary + vehicle allowance +monthly performance bonus
• Australia's #1 home loan platform - great tech, vibrant culture, and high energy team

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $70 billion, over 1200 brokers and 225 retail stores across the country.

At Lendi Group, we use technology to drive better customer outcomes and experiences. We’re passionate about what we do and like to do things differently.

Despite the challenges and change in the last year, we’ve enjoyed record growth while adapting to the changing world around us. We’ve fully embraced flexible working from home: we call it ‘flex first,’ and it's now a core part of our DNA.

Job Description

The Learning & Capability function operates at a group-wide level, consisting of driven learning and capability professionals who work collaboratively with People Partners and divisional key stakeholders to execute people experience, culture, and learning solutions.

You’ll be joining us in a very exciting phase of our growth as we take our Lendi Group Team on a journey of change with new processes and systems and a focus on building leadership capability and embedding our Lendi Group Principles.

The Senior Learning & Capability Manager role is a 9-month maternity leave cover, supporting the delivery of the learning strategy, initiatives, and programs in alignment with success measures, divisional strategic objectives, and organisational leadership capabilities.

What you'll get to be part of:

• Take part in the strategic planning, prioritisation, and successful implementation of comprehensive learning and capability initiatives across the organisation
• Oversee the Business as Usual (BAU) training, including Group Induction and Essential Training, while managing key administrative tasks such as the Learning Management System, Diploma processes, training bookings, and reporting
• Lead and drive the Learning & Capability Partners and Coordinators to effectively execute their core responsibilities, elevating revenue, performance, growth, and customer satisfaction
• Create a strategic outcome-based learning culture using data to continuously optimise, measure impact, and drive return on investment.
• Continuously improve the design and delivery of the Lendi Group Learning & Capability Programs
• Establish and maintain effective feedback mechanisms with business stakeholders and brokers, to identify issues, improvement opportunities and system development priorities
• Collaborate closely with business stakeholders to ensure learning and development initiatives, programs, and analytics are aligned with best practice

Qualifications

• Experience in a corporate Learning, Development & Capability management role within a sales organisation; and/or extensive experience leading a high-performing broker sales team is essential
• Capability in driving change within a business and/or developing and operationalising learning and capability programs
• Proven experience delivering multi-medium training sessions in a virtual setting, Learning Management Systems, and being tech-savvy is highly favourable
• Demonstrated background working successfully in an agile environment
• Experience in stakeholder engagement and partnership with a strong ability to integrate external best practices with the internal needs of stakeholders and the organisation
• Proven ability to improve the technical and leadership bench strength of your team members
• Desired previous experience within an organisation performing high levels of growth and scaling and, implementation of people and culture processes, tools, and systems

Additional Information

• We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office
• We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks of leave for primary carers and up to 4 weeks for secondary carers. 
• An additional week’s Loyalty Leave each year after reaching 3 years’ service. 

We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

Lendi Group is a 2023 Circle Back Initiative Employer; we value a positive candidate experience and commit to responding to every applicant. Once we have received your application, we will reach out to you via email.

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

#lendigroup