Senior Product Designer, Feature Management

About the Job:

As a Product Designer you'll work with a cross-functional group of Design, Product Management and Engineering team mates, focused on Core Feature Management products and initiatives at LaunchDarkly. You'll contribute to the end-to-end user experience: from discovery, through generative low fidelity, through to detailed interactions and polished visual design, of your team's area of ownership.

At LaunchDarkly, we're on a mission to help teams build better software, faster. We started by focusing on the developer experience, and now we're expanding beyond that to designers, Product Managers, data scientists and anyone else who affects the customer's experience. We're looking for an experienced Product Designer to help us reach that vision.

Responsibilities:

• Gain a deep understanding of LaunchDarkly’s business objectives, users, market opportunities, and competition. Become well-versed on the LaunchDarkly product and its personas (engineers, product managers, marketers, data scientists and administrators)

• Exploratory research with customers to inform your team's strategy, roadmap, and design decisions.
  Wireframes, prototypes, lo-fi sketches – whatever is needed to get the job done – to explore potential solutions

• Leading Generative Brainstorms - Help the team generate ideas for an exciting new offering. Identify the ideas with the greatest impact or opportunity, craft visions for these on a medium term time frame (~6 mo)

• Storytelling - Why are we doing what we are doing? Who is it for? What value will they capture? Help us tell the story of a new offering, how it augments our existing surface area and generates new value for a new customer type.

• Usability testing with customers to refine your designs so that we're confident we're shipping the best solution

• Creating final, polished design specs for engineers to build. Partner with engineers and product managers throughout the process to ensure that the final product achieves the intended outcome

• Contribute to our design system by working with the rest of the product design team and frontend engineers to design and build new components and patterns,

• Collaborate with your fellow product designers to create a cohesive, consistent user experience

About You:

• A system thinker who has the vision to design the big picture, and the tactical ability to break it down so that engineering can succeed in building it incrementally

• You are a strong, independent, autonomous Product Designer that’s worked across a number of subject matter areas, customers and experiences and aren’t afraid to learn something new

• You love the idea of making life easier for people who build software

• You’re passionate and curious about why people do what they do and how that affects how they interact with what you design and build

• You love working on a cross-functional team and are continuously gathering feedback on your work and contributing feedback to others, even outside of design.

Qualifications:

• Experience designing SaaS products, with a portfolio of shipped work

• While Product Designers at LaunchDarkly own work on the end-to-end design of product experiences, we don't expect you to be an expert in every skill a designer may possess. You should, however, be strong in two or three areas, and competent at the rest.

• Lifelong learner, always looking to grow and improve at your craft

• Able to autonomously juggle multiple, complex projects at once

• Excellent communicator, both written and verbally

• Great storyteller and presenter of design work

Pay:

Target pay ranges based on Geographic Zones* for Level P3:

• Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $150,000-176,000**

• Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $135,000-158,000**

• Zone 3: All other US locations: $127,000-150,000**

Target pay ranges based on Geographic Zones* for Level P4:

• Zone 1: San Francisco/Bay Area or New York City Metropolitan Area: $173,000 - $204,000**

• Zone 2: Boston, DC, Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Seattle: $156,000-184,000**

• Zone 3: All other US locations: $147,000-173,000**

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

About LaunchDarkly:

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.

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