✨ About the Company
Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.
We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail’s Canada’s Top Growing Companies of 2025 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified™ for 3 years in a row! Learn more about us at Makeship.com.
🧑💻 About the Role
As an early team member, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate, learn more about the content creation space, and watch your work impact the company and the community! We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!
🌟 What We Are Looking For
We are looking for a Senior Product Designer who will own the end-to-end user experience across Makeship's platform, crafting intuitive, valuable, and visually engaging digital experiences for both our creators and their fans. Balancing deep UX and UI craft, you drive the direction of our platform's functionality and design and ensure its continuous improvement. Working within a cross-functional team, you play a critical role across the full product development cycle, from problem discovery and solution design to validation and final execution, ensuring every user interaction is seamless, impactful, and aligned with Makeship's mission.
🚀 Your Key Responsibilities
Tackle multi-faceted user problems, using a vast UX toolkit to quickly diverge and converge on solutions
Design interfaces with an exceptional level of polish, basing decisions around layout, hierarchy, typography, colour, and motion on strong rationale
Proactively build, maintain, and scale our design system as the platform and team grow
Leverage a wide array of research and design frameworks to deepen our understanding of our creators and fans, applying these insights to create valuable experiences for them
Lead user testing to validate critical assumptions we have about our users and designs, and drive ongoing usability tracking
Partner closely with engineering, product, and marketing across the product development cycle, facilitating collaboration both within and across teams
Proactively advance our design practice and champion design thinking across the organization
Mentor and lead training opportunities for other team members as our design practice grows
🧠 What You Bring
5+ years of product design experience, with a portfolio demonstrating end-to-end design ownership of solutions to complex user problems
Experience with a vast array of techniques to better understand users and validate assumptions (e.g. user journey mapping, JTBD / personas, user interviews, assumption testing, usability testing)
Proven experience building and evolving a design system
Exceptional collaboration and communication skills
Comfort holding broad ownership over a platform's user experience, with a systems-thinking mindset
Thrives with high autonomy in a fast-moving environment, comfortable making quick, well-reasoned calls and adapting as you learn
👀 Bonus
Experience designing for a two-sided marketplace or platform serving multiple distinct user types
Experience in e-commerce, the creator economy, or crowdfunding
Experience mentoring or informally leading other designers
Familiarity with accessibility standards
🎁 Benefits & Perks
Work remotely anywhere in Canada and/or access any of our hubs
Health and dental benefits from day 1
4 weeks of paid vacation (including paid time off on your birthday)
An additional 1 week of paid time off during the winter holidays
Virtual & In-Person Social Events
Annual Paid Volunteer Day Off
1:1 RRSP Matching Program Up to 3%
$500 Pre-Tax Annual Health & Wellness Allowance
$400 Pre-Tax Home Office Setup Allowance
$65 Pre-Tax Monthly Phone Allowance
Maternity and Parental Leave Top-Up Program
Education Assistance Program
Employee Referral Program
Tenured Rewards Program
Salary Band: $100-120k CAD per annum. Individual salaries will be dependent on unique skills, experience and qualifications.
Vacancy Status: Existing vacancy
At Makeship we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.
Salary: $100,000-$120,000K
Makeship is a community-powered crowdfunding platform that empowers influencers, creators, and brands to develop and launch limited-edition products. The company leverages its design, manufacturing, and marketing expertise to bring creator-led products to life, with each product given a 21-day funding window before production and worldwide shipping. Makeship guarantees quality and ethical sourcing across all products. The company is profitable with over 200% three-year revenue growth, ranking 97th on The Globe and Mail's Canada's Top Growing Companies of 2025 list, and has been Great Place to Work-Certified for three consecutive years.
