We're looking for a reliable and detail-oriented Service Support Coordinator to assist with managing client requests, coordinating service-related tasks, and ensuring operations run smoothly from start to finish. This fully remote opportunity is ideal for someone who enjoys working with people, staying organized, and keeping workflows efficient and on track.
In this role, you'll use established systems, tools, and training to support day-to-day operations, track progress, and maintain clear communication across tasks. You'll work independently while ensuring accuracy, professionalism, and consistency in every aspect of your work.
What You'll Do:
Coordinate service requests, timelines, and task progress Communicate with clients and team members to gather and confirm details Track updates, monitor outstanding items, and follow up as needed Maintain organized digital records and service documentation Ensure all tasks are completed accurately and on time Assist with workflow coordination to keep operations running efficiently Support a positive and seamless client experience
What We're Looking For:
Strong communication and organizational skills Ability to manage multiple tasks and prioritize effectively Experience in customer service, coordination, administrative support, or operations (preferred, not required) Comfortable working independently in a remote environment Detail-focused, dependable, and proactive Tech-savvy and able to learn new systems quickly Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
Why This Role Stands Out:
Fully remote flexibility
Structured onboarding and ongoing support Clear systems and processes designed for success Opportunity to build valuable coordination and support skills Supportive and collaborative team environment
Traveling with Michaila is a travel coordination and itinerary management company that specializes in organizing and managing travel plans for clients. The company provides comprehensive booking and scheduling services for flights, hotels, cruises, and vacation packages, ensuring seamless travel experiences from planning through confirmation. They operate as a fully remote organization that coordinates client itineraries, manages reservations, and maintains accurate travel details across multiple platforms. The company focuses on delivering professional, detail-oriented service to clients while building a remote team of administrative and scheduling specialists.
