About Scalepex
Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens.
Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.
Role Overview
As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment.
Key Responsibilities
Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.
Requirements
Qualifications
Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer.
Technical Skills:
Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages.
Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.
Familiarity with ServiceNow IntegrationHub and Flow Designer.
Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.
Soft Skills:
Strong problem-solving and analytical skills.
Excellent communication skills in English.
Ability to work independently in a remote setting.
Preferred Qualifications
Experience with Agile/Scrum methodologies.
Familiarity with ITIL processes and best practices.
Knowledge of ServiceNow Performance Analytics and Reporting.
Experience in developing custom applications on the ServiceNow platform.
Benefits
Contractor scheme.
100% remote.
Scalepex is a nearshore talent partner that supports global organizations by providing high-performing teams across technology, engineering, and operations. The company focuses on delivering quality, speed, and reliability while building strong, long-term partnerships with clients. Scalepex empowers businesses to scale efficiently through exceptional services, innovation, and operational excellence. The company collaborates with global clients across industries, providing nearshore talent and delivering impactful technology and business solutions including enterprise architecture, system implementation, and change management services.
