Who We Are
For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and positive culture for our team. We can proudly say that the SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Combining Viva Energy Australia’s incredible network of more than 1,000 locations around the country with SMGB’s wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More About You – Sales Assistant
The ideal candidate will have a customer first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy sale driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.
Your Role
Providing high levels of customer service and building strong rapport
Sound Cash Handling and Eftpos
Learn and maintain solid product knowledge across all pillars of the business
Maintain high level of store standards, assist with merchandising and presentation
Work towards budgets, targets and KPI’s
Assist with stock control and quality management
Follow national legislation, WHS and security guidelines
You Will Also Have
A passion for meeting and exceeding sales targets
Proven ability to work within a fast-paced retail environment
A happy, friendly and energetic personality
A desire to deliver high quality customer service
Valid Police Check Report is required if successful in interview stage
Would you like to know more? If your passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
Smoke Mart & Giftbox is a leading tobacco and gifting retailer that has operated for over three decades as a go-to destination for quality products and specialized service. The company operates more than 250 stores nationwide across Australia and is now part of Viva Energy group, an ASX-listed convenience retail powerhouse. With access to Viva Energy's network of over 1,000 locations combined with SMGB's wholesale tobacco distribution channel, the company offers a comprehensive range of tobacco and gift products on a national scale. The company is focused on redefining Australia's retail landscape while maintaining a supportive culture that promotes equality and diversity across all departments.
