Software Test Engineer

ABOUT THE ROLE

The Software Test Engineer role is focused on delivery of efforts in the Costa Rica center to ensure full regression and performance test coverage for ongoing Accela Civic Platform (SaaS) releases, as well as on technical efforts to continue to advance Accela up the maturity curve for Test Automation, Test-Driven Development, CI/CD, and Performance Engineering.

Our tight-knit, diverse teams thrive on the #oneteam philosophy, embracing Agile methodologies for software development, fostering a culture of collaboration and active communication. In Accela your ideas matter, your contributions make an impact, and together we thrive.

SPECIFIC RESPONSIBILITIES

• Accountable for the successful launch and delivery of new, key Accela Product Releases, Engineering Initiatives, alignment for Cloud deployments activities.
• Design, develop, and execute test plans, test cases, and test scenarios to ensure the quality and reliability of software products.
• Automate API and UI testing for web-based products and application services using Python with Robot frameworks and open-source tools, Integrate test cycles with CI/CD pipeline.
• Participates on an Agile team, with daily scrum meetings, as well as planning and grooming meetings.
• Contribute to functional, performance, automation, infrastructure, Initiatives that impact the cross functional organization with automated deployment and regression testing.
• Performs test case authoring and execution for all the release cycles implementing software best practices Identify gaps, issues, work creatively and efficiently in troubleshooting and resolution of system issues.
• Develop Perf test scripts using JMeter and Python/Java to automate simulation of expected user workloads to identify performance bottlenecks.
• Familiar with usage of monitoring tools like Datadog and Windows and Database monitoring tools with product focused mindset to analyze performance and scalability issues.
• Collaborate with cross-functional teams, including developers, product managers, and quality assurance, to identify test requirements and drive the testing process.
• Stay updated with industry trends, emerging technologies, and testing techniques to incorporate best practices into the testing process.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science or any related discipline.
• 2+ years of quality engineering, hands on experience with functional testing, test automation & Performance test script development using open-source tools.
• Good knowledge of frontend and backend application functional testing, System Performance testing, API and Mobile testing, and integration with DevOps pipeline.
• Proficiency in testing methodologies, tools, and techniques, including Agile methodologies and continuous integration/continuous deployment (CI/CD) pipelines.
• Strong analytical skills and attention to detail to identify, troubleshoot, and resolve software issues effectively.
• Ability to collaborate closely with clear communication skills.

DESIRED QUALIFICATIONS

• Experience in JMeter, Python/Java based automation development and Robot Framework Automation is a big plus.
• Knowledge of Java based application testing is highly desired, especially with Angular a huge plus.
• Experience in SaaS products, API services and Pipeline activities.

Accela is establishing a new entity in Costa Rica as part of our global growth strategy. Our organization specializes in advanced SaaS Software Applications covering a wide range of technologies and complex solutions such as: Hybrid Mobile Applications, Data Analytics & Reporting, Enterprise Payment Integrations, Advanced GIS mapping & routing, Responsive Angular UIs, and new AI POCs. These applications are hosted on our multi-cloud platform spanning both Azure and AWS. Being a part of the Accela team provides an opportunity to collaborate with world-class application engineers and a leadership team renowned for expertise in Agriculture, Operations, Security.

Compensation and Benefits: Accela offers a competitive salary and benefits in line with local standards.

Work-Life Balance: Accela is a “remote-first” organization and offers remote work options where feasible so employees can work in an environment that sparks motivation and creativity. Additionally, Accela offers generous paid time off with paid holidays, paid annual leave, paid “wellness days” offered sporadically throughout the year to focus on rest and relaxation, and a company “soft-close” during the week between Christmas Day and New Year’s Day.

Career Growth and Development: Accela encourages and practices promoting from within to enable employees to hone or expand their skill set, contribute more value to the company, and grow. In addition, Accela offers non-promotional learning and development opportunities for skills enhancement through on-the-job training and internal and external education, including a paid LinkedIn Learning subscription to all employees. As a global company, Accela employees have the opportunity to work closely with international teams, providing a broader perspective and a chance to develop a global network.

Impactful Contributions: As a new member of Accela’s Costa Rica team, you will make significant contributions in setting the tone and influencing the company’s success in a new location. This opportunity provides a chance to make a visible impact.

Accela Culture: Our closely integrated, diverse team thrives on a #oneteam philosophy, embracing agile methodologies for software development, fostering a culture of collaboration, and active communication. At Accela, your ideas matter, your contribution makes an impact, and together we thrive. We think of employees as partners because we are all partners in shared success. We make sure everything we do is through the lens of humanity—from our commitment to the highest-quality SaaS solutions to the way we engage with our customers and communities to do business responsibly. We offer our employees strong values and purpose, empathetic leadership, and a place where all people feel they belong. Accela believes in building a diverse and inclusive culture where team members can make a real impact.

Your best work starts here. #Oneteam #BeWellWorkWell

ABOUT ACCELA

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.