Solution Consultant (PLM)
Permanent contract - United States
We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn’t stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we’re always on the lookout for new tech-enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 3000 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?
1. POSITION SUMMARY
The Delivery Consultant is responsible for the execution of professional service engagements in support of customers implementing the Kubix Link platform, including PLM, PIM, DAM, and Kubix Board. These engagements will include the initial discovery phase, requirements gathering, configuration, training, issue resolution, upgrades, support handoff and overall project management. It will also include the coordination of integrations with third party software providers via API in coordination with our customers’ IT departments and other internal stakeholders.
This position will be hands-on and a trusted advisor to the customer on business-related topics including strategy and operations throughout the presales and implementation process.
2. DUTIES AND RESPONSIBILITIES
- Act as the direct liaison with the customer.
• Establish effective working relationships with the client and key project managers and resources.
• Take the lead in the estimation, planning, and implementation of the Kubix Link platform.
• Prepare the full statement of work as part of the commercial proposal.
• Participate in the communication with and coordination of project resources.
• Work towards on time and on budget project delivery.
• Through working sessions with customer, identify application requirements.
• Maintain a detailed project plan, issues log, risk identification, status reports, and other required documentation for each project.
• Proactively identify, assess, manage, and resolve issues and mitigate risks.
• Schedule, hold, lead, and document project team meetings.
• Identify areas where efficiencies can be gained through process improvements and application use within the customers’ environment.
• Communicate with and coach customers on industry and application best practices.
• Application configuration utilizing Microsoft Visual Studio & SQL tools.
• Travel to client sites.
- Effective organization and collaboration of cross functional resources
3. EDUCATION AND/OR EXPERIENCE
- Bachelor degree in Fashion Design or Merchandising discipline or related area will be required. Master degree will be a strong plus.
• 10 years or above working experience will be a minimum, among which, 8 years direct relevant consultancy experience in Fashion PLM and/or PIM is a must, ideally covering different levels of the product lifecycle management (Line Planning, Costing, Creation, Product development, Technical design, Pattern design, Manufacturing …)
• Proven expertise in leading multiple large to midsize projects within a diverse global multifunctional matrixed resource environment.
• Solid industry expertise and knowledge in Fashion PLM and PIM, in terms of strategy, business evolutions & challenges and common operational issues.
• Experience aligning of technology towards business objectives.
• Strong client relationship management skills, such as: negotiation, conflict management, managing multiple objectives and motivators, translating business strategy into actionable and appropriately prioritized work plans.
4. TRAVEL
This is a remote position and is flexible within the continental United States
There will be up to 50% of travel to customer sites/Lectra offices
** Lectra is an Equal Opportunity Employer **
It is our policy to foster a workforce that accepts and respects differences. We provide equal employment opportunity for all persons without regard to race, color, national origin, language, religion, age, sex, veteran status, marital status, sexual orientation, gender identity, disability, medical condition, ancestry, citizenship, or political opinion.
United States
