Sr. Associate, Operations & Strategy

What We Strive For

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

• We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America’s Best Startup Employers 2023 and 2022, Built In Colorado’s Best Places to Work 2022 and 2024, Comparably’s Best Places to Work in Denver 2022 and The Tech Tribune’s Best Startups in Denver 2022. Additionally, Strive’s CEO, Chris Riopelle, has been recognized as one of Denver Business Journal’s Most Admired CEOs.
• We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups: 
  • Strive Forward - LGBTQ  
  • Underrepresented Minorities 
  • Women and Allies  
  • Parent and Caregivers
• We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including: 
  • Flexible time off 
  • Sick time off
  • Companywide wellbeing days
  • Two comprehensive EAPs and a variety of mental health tools  
  • Volunteer time off
  • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor 
  • Professional development 
  • Financial wellness resources 
  • Carrot Fertility and Peloton for all Strivers
• We like to have fun by celebrating our successes as a team through team building, company gatherings, experiential incentives, core value awards, a companywide book club and more.  
• We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

What You’ll Do

Strive is seeking a highly motivated, strategic, and detailed-oriented individual for the Sr. Associate, Operations & Strategy. This role is responsible for supporting the market operations teams through continual process improvement and program management with a focus on scalability and execution. This position reports to the Sr. Director, Market Operations and will partner closely with the Sr. Manager, Market Operations.

Essential Functions

• Supports Market Leaders by successfully navigating a matrixed environment to address operational issues and answer related questions
• Collaborate with multiple internal teams to ensure a cohesive, streamlined approach to market provider and patient engagement activities, including but not limited to:
  • Initiate and lead coordination efforts around various patient engagement activities
  • Project manage provider engagement activities, working closely with various internal & external teams to develop strategy and tactically execute
  • Conduct strategic analysis to identify potential risks and opportunities related to engagement activities and provide recommendations for improvement
  • Effectively pull in and coordinate multiple internal resources to support engagement initiatives, optimizing efficiency and productivity.
• Develop and create comprehensive slide decks for presentations, conveying complex information clearly and compellingly
• Implements quality improvement initiatives, monitoring performance indicators, and ensuring adherence to standards and protocols to enhance market outcomes.
• Works cross-functionally to help design and implement new standard operational processes and process improvements into the Market, adapting to market-specific factors
• Acts as a resource person to administrative team, department managers, and clinical staff on any issues that may come about including but not limited to: IT issues, patient concerns, general administrative questions
• Structures complex ambiguous problems and translates market needs to leadership
• Other duties as required

Minimum Qualifications

• Bachelor's degree in business or related discipline and/or equivalent experience
• 3+ years of experience in consulting, business operations, operations, and/or with a high-growth healthcare organization
• Ability to travel locally 30% of the time

Preferred Qualifications

• Entrepreneurial spirit and comfort in ambiguity; desire to be a self-starter
• Ability to think across multiple dimensions of a business (Clinical, Technology, Business, Operations)
• Experience in provider communications
• Strong interpersonal, cross-functional communication and organizational skills
• Project management experience
• Ability to analyze complex situations and provide strategic solutions
• Experience in managing multiple diverse priorities and requirements
• Depth of knowledge of the healthcare sector (renal care experience preferred)
• Proven ability to work with a team and coordinate across many moving functions and workstreams
• Excellent relationship building skills with the ability to influence change
• Excited to work in a fast-paced environment with constant change
• Proficient in PowerPoint, Excel, Word, and Microsoft Applications

Annual Salary Range: $74,000.00-$90,000.00

Strive Health offers competitive compensation and benefits, including Health insurance, Dental insurance, Vision insurance, 401k Retirement Plan with Employer Match, Life and Accidental Death & Dismemberment insurance, Disability insurance, Health Savings Account, Flexible Spending Account, paid company holidays, in addition to Vacation Time Off. An annual performance bonus, determined by company and individual performance, is available for many roles as aligned to Strive Health guidelines.

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]