From optimizing the customer onboarding to uncovering drivers to further deepen customer engagement, the wider banking analytics team focuses on delivering meaningful insights from data across the customer lifecycle. As a pivotal member of this team, you will partner with colleagues across product, marketing, engineering, finance, and operations to understand and analyze data from all parts of Varo’s business to help improve our products and experiences backed by relevant insights ..
The Banking Analytics team is lean, high functioning, entrepreneurial, and impact-focused. We combine creative and critical thinking with detailed analysis and drive impact across the organization. If you are inquisitive and can incubate different angles for business/product opportunities, synthesize large amounts of data, connect the dots amidst ambiguity, and want to deliver clear and measurable impact from day one, the Varo team would love to meet you!
What you'll be doing
- Conduct data analysis, using advanced analytical and statistical approaches, to make business recommendations. Be impact focused and demonstrate high bias to action
- Develop a deep understanding of how customers use our banking products and share insights around the key metrics that drive the company
- Understand our payments data at a transaction level and identify levers to improve transaction processing while balancing customer benefit vs risk
- Conduct data analysis to make business recommendations. Analysis areas might include (but not limited to): transactional analysis, customer spend behaviors, root cause analysis
- Create & automate reports, iteratively build & prototype dashboards to provide insights at scale, solving for business priorities
- Work with the Banking and Payments product and engineering teams to provide analytical support for critical initiatives as well as new business or product opportunities. Effectively communicate key findings and recommendations to multiple levels of stakeholders
You'll bring the following required skills and experiences
- 4+ years of experience in an analytical role providing business analysis, developing dashboards, and presenting results to leadership
- Expert in SQL (4+ years). Proficiency in Tableau (or other BI tools) and day-to-day use of R/Python is a big plus
- Experience articulating business questions, scripting with SQL/Python to pull data from datasets, and adapt quantitative techniques to solve complex problems
- Experience with banking and/or payments processing, experimentation, consumer product analytics, measuring ROI of initiatives, and automating dashboards and reports to track business performance
- Track record of successfully communicating data-driven insights
- Solid understanding of statistical analysis
- Exceptional problem-solving skills and business judgment
- Ability to get things done and work independently and a high bias for action.
United States
