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Staff CloudOps Engineer

W

Location
Estonia
Wrike

Job Description

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together.

As a Staff Cloud Ops Engineer at Wrike, your primary strength lies in PostgreSQL, where you excel in designing, managing, and optimizing internal database systems. Your advanced skills extend to cloud and data center infrastructure, emphasizing security, containers, networking, monitoring, automation, and debugging. You proactively define tasks based on team objectives, guide others, and propose impactful infrastructure improvements.

You would have the opportunity to engage in high-end technical projects, including the implementation of Kafka, development of an internal database management system built on PostgreSQL, and collaboration on command and control systems within an international team.

In this role, you would join a core development team of 250+ engineers developing Wrike and become a part of the whole operations department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!

More about Your team

We have 14 folks in the SysOps Department, consisting of two teams distributed in Prague, Cyprus, and Tallinn. As a core team member of our team you will be:

  • Managing the Wrike product infrastructure with a focus on data infrastructure
  • Designing reliable solutions to ensure a product uptime SLA of 99.99%
  • Working with GCP and other providers in the IaC paradigm
  • Implementing and supporting new infrastructure services
  • Actively participating in incident response and management, including on-call duties
  • Developing and maintaining professional connections within and outside of the team
  • Driving end-to-end completion of significant projects, supported by senior team members

Technical Environment:

We run a Java based SaaS application in Kubernetes for a massive audience of over 20,000 organizations. Our data resides in more than 100 highly available PostgreSQL clusters across our production and pre-production environments. To ensure seamless data access, we've implemented robust data streaming pipelines. These pipelines empower our back-end and analytics teams to swiftly retrieve accurate data, contributing to the efficiency and success of our operations.

Key technologies and tools include:

  • PostgreSQL as DB platform
  • Kafka and rabbitmq for messaging
  • Kubernetes and helm (Service-oriented architecture)
  • Nginx, HAproxy and Istio for load balancing
  • GCP, AWS and Cloudflare are our cloud providers
  • Puppet, Ansible and Terraform for defining everything as a code
  • Python to automate everything
  • Prometheus (VictoriaMetrics) and Zabbix for monitoring
  • Graylog, Logstash, Fluentd for logging
  • Jenkins and Gitlab-CI for building pipelines

You will achieve your best if you have

  • Advanced experience in designing, managing, and optimizing database management systems based on PostgreSQL
  • Advanced knowledge in at least two of the following areas, intermediate knowledge of the rest: Data networks, Security, Databases, Cloud providers, Process automation, Containerised application management
  • Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack
  • Sufficient scripting skills in Python/Bash or other scripting languages
  • Upper Intermediate English skills

You will stand out with

  • Advanced experience running Kubernetes platform
  • Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
  • Strong understanding of Linux fundamentals: security principles, hardware, troubleshooting, etc.
  • Monitoring experience with Zabbix, Grafana or Prometheus
  • Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc.)

Perks of working with Wrike

  • 28 calendar days of paid vacation
  • Sick leave compensation
  • Life insurance plan
  • Health insurance plan
  • Fitness plan (800 EUR/year)
  • Parental leave
  • 2 volunteer days
  • Full-remote & On-demand access to Co-working space
  • Utility allowance (30 EUR/month, subject to taxation)

Your recruitment buddy will be Marketa Rezacova, IT Recruiter.

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Advice from our career coach

As a Staff Cloud Ops Engineer at Wrike, you should know that your primary strength lies in PostgreSQL and cloud infrastructure. To stand out as an applicant, showcase your expertise in PostgreSQL, cloud infrastructure, and other relevant technical skills. Here are some specific tips to help you stand out:

  • Highlight your experience in designing, managing, and optimizing database management systems based on PostgreSQL.
  • Demonstrate advanced knowledge in at least two of the following areas: Data networks, Security, Cloud providers, Process automation, Containerized application management.
  • Showcase your Linux administration skills and experience in maintaining highly available infrastructure for web application stack.
  • Emphasize your scripting skills in Python/Bash or other scripting languages.
  • Ensure you have at least an Upper Intermediate level of English proficiency.
  • Stand out by showcasing advanced experience in running Kubernetes platforms and managing Cloud Providers using Infrastructure as Code (AWS/GCP/Azure).
  • Demonstrate a strong understanding of Linux fundamentals, including security principles and troubleshooting.
  • Showcase your monitoring experience with tools like Zabbix, Grafana, or Prometheus.
  • Highlight any advanced experience with System Configuration Management tools like Ansible, Puppet, or Salt.

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