Accertify is the trusted partner to the world's leading brands. With industry-leading fraud prevention, chargebacks, and account protection offerings, we help our clients grow revenue and protect against loss. When you join Accertify, you become part of the digital solution that enables commerce across the globe. Team Accertify provides a solution merchants trust and a career you can trust.
Join us on our mission—and build a career you can trust.
Accertify is growing, and we are looking to add a Strategic Fraud Analyst to our global fraud-fighting team.
How will you make an impact in this role?
As a Strategic Fraud Analyst, you will be responsible for working closely with a specific client team in the US, Canada, and Japanese markets to implement various projects, products, models, rules, and other configuration changes. This role will act as an individual contributor and work in a high-visibility, cross-functional capacity alongside members of different parts of the Accertify organization, including Support, Implementation, Development, Decision Sciences, and Operations.
Responsibilities:
- Consult with the assigned client as subject matter expert to design and deploy comprehensive fraud prevention strategies and policies; identify fraud control improvements
- Develop and deploy fraud prevention and chargeback management reporting/alerting using Splunk, SQL, rules, and scripting languages.
- Become a Splunk subject matter expert:
- Consult with internal and external clients on design and configuration for customized Splunk reporting and alerting
- Expect 5% travel for internal/external training, team meetings, and client onsite meetings
- Bachelor's degree in a field relevant to technology, business, or finance
- Intermediate knowledge of SQL
- Excellent written and verbal communication abilities, including an expert-level knowledge of the Microsoft Office Suite
- Proven ability to effectively communicate with internal departments and stakeholders to deliver highly detailed and technical information
- Ability to maintain resiliency and handle ambiguity in a fast-paced, heavily customized environment with high-profile, strategic enterprise clients
- Must be collaborative, motivated, creative, and results-oriented
Preferred Qualifications:
- Knowledge of a scripting language (preferably Python)
- Experience with using Splunk for troubleshooting and monitoring
- High-level knowledge of payment processing and disputes
- Knowledge of and experience with online payment processors, billing service providers, and tools/platforms/resources used to combat online fraud
- Location: 2 Pierce Place, Suite 900, Itasca, IL 60143
- Workplace Flexibility: Remote for candidates not residing in IL. Hybrid for IL residents (3 days in-office per week)
- Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
United States
