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Strategic HR Business Partner

Clover Health logo

United States
Clover Health

Job Description

The People Operations team at Clover is a passionate group committed to transforming healthcare and enhancing people's lives, a challenging yet rewarding mission! We provide guidance, support, and innovative programs to empower our teams, ensuring they thrive in their roles. It’s an immense responsibility, and we’re privileged to do it.

The HR Strategic Business Partner (HRBP) is responsible for aligning business objectives with employees and management in designated business units. This position requires a results-oriented and data-driven leader with exceptional communication skills. HRBP’s are responsible for designing and implementing People strategies that align with Clover’s mission, values and long term objectives. As an HRBP, you will be responsible for formulating partnerships across Clover Health to deliver value-added service to management and employees that reflects the business objectives of the organization.

As a Strategic HRBP, you will:

  • Collaborate closely with senior leadership to understand business goals and objectives and develop HR strategies that support organizational growth and success.
  • Partner with leaders to design organizational structures, job roles, and talent management processes to drive organizational strategy.
  • Analyze a broad range of HR data to identify insights and convert these insights into recommendations the business can use to make decisions that positively impact front line employees.
  • Partner with People Operations partners on the build and roll out of key HR initiatives, including compensation planning, annual goal setting, performance management conversations, employee engagement surveys, DEI, and others.
  • Develop project plans for transformational initiatives including key deliverables, timelines, and resources required to achieve success.
  • Identify interdependencies with other teams and programs. Understand the cross-functional impact of decisions and project execution.
  • Evaluate the impact of proposed changes on employees to minimize any disruptions to the business.
  • Consult with and manage the people management related agenda and serve as employee champion and change agent, while seeking to develop integrated solutions.
  • Coach leaders on HR policies and processes, ensuring training and support for the development of employee performance standards is provided; oversee and support the effective use of established performance management processes.

Success in this role looks like:

  • Within 90 days, you'll have a solid understanding of our business processes, goals, initiatives, and people-related objectives within your assigned organization. You'll also have started building trust and collaborating effectively with key stakeholders.
  • By 6 months, you'll be translating business needs into actionable HR initiatives that align people strategies with our business strategies. You'll leverage Artificial Intelligence (AI) to drive desired outcomes, manage change and transformation effectively, and navigate ambiguous and challenging situations with data-driven recommendations.
  • Future success in this role will be measured by your ability to make high-quality decisions, lead people-related projects and programs with minimal guidance, and demonstrate cultural awareness and proficiency in data analysis within Clover’s business operations.

You will love this job if:

  • You are serviceoriented — you feel fulfilled in helping and supporting others to achieve common goals and resolve issues.
  • You are a team player. You enjoy partnering with others, and want to work collaboratively to find new solutions.
  • You are a strong communicator. You have strong verbal and written communication skills that foster trust, knowledge sharing, and progress.
  • You are detail-oriented. You pay attention to the small things, while understanding how they fit into the bigger picture.
  • You have a bias to action and love to move quickly from ideas to execution.
  • You use analytical input to solve complex problems.
  • You are curious. You like to do research when you don't know an answer. You ask the hard questions and you don't sweep problems under the rug.

You should get in touch if:

  • You have a minimum of 5 years of experience resolving complex employee relations issues.
  • You have exceptional communication, interpersonal, and organizational skills with a strong focus on customer service and meticulous attention to detail.
  • You have proven success in managing complex HR projects and initiatives in a rapidly scaling, preferably remote-first, multi-state environment.
  • You have the ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • You have in-depth knowledge of organizational structure, job roles, qualifications, compensation practices, and related administrative procedures.
  • You have strong time management skills with a demonstrated ability to meet deadlines and manage multiple priorities efficiently.
  • You have advanced analytical and problem-solving capabilities.

Benefits Overview:

  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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