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Technicien biomédical itinérant MAKO

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Location
France
Stryker

Job Description

Work Flexibility: Field-based

Nous recherchons une personne dynamique et engagée pour rejoindre notre équipe en tant qu'Ingénieur de Service Itinérant Mako. Les responsabilités de l'ingénieur de service itinérant Mako incluent la prise en charge des tâches de support client, la réalisation des installations, des réparations, de la maintenance, tout en veillant à une gestion rigoureuse des tâches pour garantir que tout le travail progresse selon le planning.

Idéalement localisé en région parisienne, les déplacements seront fréquents dans les départements suivants : 29, 31, 33, 44, 57, 59, 64, 71, 75 ,76, 80.

Vous recherchez une opportunité où vous pourrez évoluer et vous épanouir ? Ce poste est fait pour vous !

Your missions :

  • You will provide on-site technical support and performing customer support tasks.

  • You will deliver, install, repair, maintain and test Mako robotic devices.

  • You will resolve operational issues in the field.

  • You will identify any issues and perform troubleshooting procedures.

  • You will determine customer needs and offering recommendations.

  • You will collaborate with colleagues and share information to ensure first-rate customer support.

  • You will manage work progress and ensure adherence to schedules.

  • You will track down and document work progress, and complete service reports.

  • You will develop and maintain a strong customer relationships.

Your profile :

  • From 1 - 3 years experience in mechanical equipment maintenance.

  • Experience in the medical field would be a plus.

  • Minimum BAC + 2 in Engineering, Maintenance, Biomedical field or equivalent.

  • Fluent English.

  • You have demonstrated high degree of technical proficiency and excellent problem-solving skills.

  • You have demonstrated interpersonal and communication skills; ability to interact effectively with customers is necessary.

  • You are able to manage stress, work effectively under pressure, and respond quickly to challenges.

  • Ability to work on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors.

About Stryker

Stryker is a world leader in medical technologies and, together with its customers, is committed to improving healthcare. The company offers innovative products and services in the fields of MedSurg, Neurotechnology, Orthopedics and Spine, which contribute to improved patient outcomes and healthcare. Working alongside customers around the world, Stryker impacts more than 130 million patients every year. More information is available at stryker.com.

Travel Percentage: 70%

Advice from our career coach

As an Engineer de Service Itinérant Mako at Stryker, you will be responsible for providing on-site technical support, installing, repairing, and maintaining Mako robotic devices, resolving operational issues, and ensuring customer satisfaction. Here are some key tips to stand out as an applicant:

  • Highlight 1-3 years of experience in mechanical equipment maintenance.
  • Emphasize any experience in the medical field as it would be a plus.
  • Showcase a minimum BAC + 2 in Engineering, Maintenance, Biomedical field, or equivalent.
  • Demonstrate fluency in English to effectively communicate with customers.
  • Illustrate strong technical proficiency and problem-solving skills.
  • Exhibit excellent interpersonal and communication skills for customer interactions.
  • Show ability to work under pressure, manage stress, and respond quickly to challenges.
  • Emphasize your analytical skills to work on problems of diverse scope effectively.

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