Territory Manager at ORMCO - Italy

Job Description:

PURPOSE

The person will be supporting the development of the Ormco business activities in Italy, exploring sales growth opportunities and sales development to our distribution partners as well as cultivating relationships. Develop leads from our distribution channels by creatively finding ways to penetrate the market and generate additional leads (through e.g. tenders). Besides, as a Territory Manager you are highly involved in training your peers and customers.

ACCOUNTABILITIES

• Visit assigned customers on a regular basis to promote products, relate new product information and receive feedback on the company’s products and services
• Responsible for creating long lasting relationships and realization of revenue growth with tender regions, DMU’s and affiliated orthodontic specialists
• Meet monthly, quarterly, an annual sales quota
• Visit potential customers to qualify them as sales prospects for the corporation
• Understand and support the corporation’s sales policies and procedures to provide proper and effective treatment to all the corporation’s customers
• Relate new product ideas and product extensions to marketing management for evaluation
• Follow corporate policies regarding customer entertainment and customer relations
• Review and report complaints received from customers and recommend corrective action to the Region Sales Manager
• Collect and report competitive information to Marketing Management
• Prepare periodic reports including:
  • weekly call reports
  • weekly expense reports
  • periodic general reports
  • other reports as assigned

Job Requirements:

KNOWLEDGE, SKILLS & EXPERIENCE – Functional/technical competencies specific to the role and required to perform the role

Critical Knowledge and Qualifications:

Bachelor or higher in Business or Economics

Critical Skills/technical know-how:

• Has a strategic view on business development and is proactively involved in training its peers and its customers
• Demonstrated ability to relate well with people and work in an unstructured work environment
• Experience to operate in an international environment
• Fluent in English and native Italian language communication skills additional language is an asset
• Previous experience within the medical devices, life sciences or pharmaceutical industry (preferred)
• Excellent computer skills (in Excel and CRM)

Critical Experience:

• At least 3 years sales and/or general business experience

COMPETENCIES – Essential for the role

Adaptability/ resilience (maintaining a positive attitude despite challenges)

Strong communication skills & relationship skills

Strong planning & organizing skills

Business acumen and financial understanding

Customer-oriented

Problem solver

Self-sufficient

Enthusiastic

Team Player

Confident

Proven successful in negotiations

Strong presentation skills with the ability to do product demonstrations

Strong Time Management skills

Willing and able to travel

#IND123

Operating Company:

Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.

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