Overview
Are you self-motivated and eager to launch an exciting new career? ServiceLink, the unmatched mortgage industry leader, seeks a quality-driven individual with exceptional communication and customer service skills to fill the multi-faceted position of Title Examiner. The ideal candidate will thrive in a dynamic, fast-paced environment and maximize this role to drive business excellence and achieve full personal potential. If you are confident in your ability to enthusiastically promote our Serve First culture, we invite you to apply today. This is a unique opportunity to join ServiceLink, where those who excel at learning new processes enjoy rapid career growth.
Candidates must have prior real estate title examination experience. At least 1 year of nationwide/multi-state Title Examiner experience in the mortgage/title industry is required.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
Research and resolve discrepancies
Review all documentation for accuracy
Maintain accurate individual records and logs
Address inquiries from clients, borrowers, agents, and internal staff
You possess …
Prior experience as a real estate Title Examiner
A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
Excellent verbal and written communication skills.
Responsibilities
Review real estate title reports pursuant to company guidelines for approval or rejection
Knowledge of internal operating systems
Research and resolve discrepancies
Maintain accurate individual records and logs
Review all documentation for accuracy
Knowledge of client requirements
Perform all duties and responsibilities in a timely manner
Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
Review work-in-progress reports to ensure completion
Maintain open communication with other team members and team leader
Monitor and process all order types and folders for the Title Underwriting Department
· Follow on rejected files
Proficient with ServiceLink operating systems and internal search engines
Adhere to company policies and procedures
Meet minimum production goals and quality requirements as set by management
Perform all other duties as assigned
Qualifications
High School diploma or equivalent required
1+ years of previous national/multi-state real estate title examination experience is required
Typing/Data Entry skills, minimum 45 wpm with 95% accuracy
Possess good communication and customer service skills
Familiarity with personal computer operation
Knowledge of real estate terminology
ServiceLink is the industry leader in mortgage valuations and title services, holding the largest market share in the valuations market. The company provides critical services to mortgage lenders including appraisal assignments, quality control reviews, and valuation solutions that help streamline mortgage workflows. ServiceLink leverages AI and technology to automate and elevate mortgage processes, offering both traditional appraisal services and innovative software solutions. With broad, longstanding relationships with top national, regional, and local lenders, ServiceLink ensures consistent and reliable service across all market conditions.
