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WFH Client Care Consultant

AGL

Location
United States
Base Salary
50k-79k USD
AO Globe Life

Job Description

Remote Sales & Support Specialist
WFH Client Care Consultant (Work from Home)

Serve & Protect Working Families

Company: AO South
Location: Remote (US Only)

AO South is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our growing network of clients. Our mission is clear: Protect every child and serve all working people. This remote opportunity allows you the freedom to choose your working hours, offering a perfect balance for both your personal and professional life.

Preferred Skills:

  • Excellent communication skills with active listening and effective problem-solving.
  • Adaptability with a continuous learning mindset.
  • Strong team collaboration and the ability to work independently.
  • Solid work ethic and drive to succeed.
  • Proficiency in technology (Google Drive, Windows, Zoom).
  • Compassionate and empathetic approach to client needs.
  • Attention to detail for accurate paperwork and documentation.
  • Coachability with a willingness to apply feedback.
  • Sales or customer service experience is highly preferred, with a competitive mindset.
  • Previous insurance industry experience is a plus but not required.

What You Can Expect:

  • 100% remote position with the flexibility to choose your working hours.
  • Meaningful work by helping members secure their financial futures.
  • Comprehensive training and ongoing support to ensure your success.
  • Competitive compensation structure with uncapped earning potential, paid weekly.
  • Medical insurance reimbursement.
  • All warm leads provided—no cold calling.
  • No overhead expenses.
  • Performance incentives and recognition.
  • Membership in OPEIU Local 277, with a union contract and representation.
  • Stability of a 70-year-old organization thriving on member satisfaction.

Responsibilities:

  • Make daily warm sales calls from our extensive membership database.
  • Identify members' financial needs and communicate the benefits of supplemental insurance products.
  • Deliver excellent customer service throughout the application process.
  • Maintain communication with members, providing updates, addressing concerns, and offering continued support after policy issuance.
  • Assist with policy reviews, beneficiary updates, and claims.
  • Adhere to regulatory requirements and ethical standards in the sale and servicing of life insurance policies.

At AO South, we take pride in offering products that protect the lives of hardworking families. Join one of the largest providers of supplemental coverage for veterans, labor unions, credit unions, and associations, and apply today if you're a goal-oriented, self-starter!

Equal Opportunity:
AO South is an Equal Opportunity Employer. We are currently only hiring U.S. residents who are legally authorized to work in the United States.


Advice from our career coach

Review: As a Remote Sales & Support Specialist at AO South, your main focus will be to deliver exceptional customer service, identify clients' needs, and promote supplemental insurance products. To stand out as an applicant, showcase your strong communication skills, adaptability, and sales experience. Highlight your ability to work both independently and as part of a team. Remember to emphasize your proficiency in technology and your compassion towards client needs. While previous insurance industry experience is preferred, it is not required, so make sure to highlight any relevant customer service experience you have.

Relevant Tips for Applicants:

  • Emphasize your excellent communication skills and active listening abilities.
  • Showcase your adaptability and continuous learning mindset.
  • Demonstrate strong team collaboration skills as well as the ability to work independently.
  • Highlight your solid work ethic and competitive mindset.
  • Showcase your proficiency in technology, especially with Google Drive, Windows, and Zoom.
  • Highlight any previous sales or customer service experience you have, as well as any competitive mindset you bring to the role.
  • Emphasize your compassionate and empathetic approach to client needs.
  • Show attention to detail in your application and mention your coachability and willingness to apply feedback.
  • If you have insurance industry experience, be sure to highlight it, but also emphasize that it is not a requirement for the role.

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