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WFH Client Relations Advisor

AGL

Location
United States
Base Salary
55k-85k USD
AO Globe Life

Job Description

Join AO South: Remote Position for Enthusiastic Individuals

AO South is seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our vast network of clients. This 100% remote position offers the flexibility to work from home while achieving a rewarding income and having the freedom to set working hours that suit your personal and family needs. We are dedicated to our mission: Protect every child and serve all working people.

Preferred Skills:

  • Exceptional Communication: Demonstrate active listening and effective problem-solving abilities.
  • Continuous Learning: Embrace a mindset focused on adapting to new situations and acquiring new skills.
  • Team and Independent Work: Thrive both as part of a team and when working independently.
  • Solid Work Ethic: Possess a strong drive to succeed and achieve your goals.
  • Technology Proficiency: Skilled with Google Drive applications, Windows, and Zoom.
  • Empathy and Sensitivity: Understand and address clients' unique needs with compassion.
  • Detail-oriented: Ensure accurate completion of paperwork and documentation.
  • Coachability: Open to feedback and able to implement constructive criticism.
  • Sales/Customer Service Experience: Highly preferred, with a competitive drive; prior insurance industry experience is a plus.

What to Expect:

  • Remote Work: Enjoy the flexibility of working from home.
  • Meaningful Work: Make a positive impact by helping members and their families secure their financial futures.
  • Comprehensive Training: Receive extensive training and ongoing support to excel in your role.
  • Competitive Compensation: Benefit from an uncapped earning potential, with payments made weekly.
  • Medical Insurance Reimbursement: Get support for your health insurance premiums.
  • Warm Leads Provided: Start with a list of warm leads to connect with.
  • No Overhead Costs: No need to manage additional expenses.
  • Agent Performance Incentives: Participate in programs that reward your achievements.
  • Union Membership: Join OPEIU Local 277, with contract and representation.
  • Stability: Be part of a 70-year-old organization focused on member satisfaction.

Responsibilities:

  • Daily Warm Sales Calls: Engage with members from our large membership database.
  • Identify Financial Needs: Understand and communicate the importance and benefits of supplemental insurance products.
  • Excellent Customer Service: Provide outstanding support to clients throughout their journey.
  • Maintain Communication: Keep in touch with members during the application process and provide necessary updates and support.
  • Post-Policy Support: Assist with policy reviews, beneficiary updates, and claims processing.
  • Regulatory Compliance: Adhere to all legal and ethical standards related to insurance policies.

Please Note: We currently cannot hire non-U.S. residents or citizens. Applicants must be legally authorized to work in the U.S.

Advice from our career coach

As someone who has worked in various industries, I understand the importance of exceptional communication, continuous learning, and balancing teamwork with independent work. For this remote position at AO South, it is crucial for successful applicants to exhibit these traits along with a solid work ethic, empathy, and technology proficiency. To stand out as an applicant, consider the following tips:

  • Demonstrate active listening skills and problem-solving abilities during the interview process.
  • Showcase your ability to adapt to new situations and your willingness to learn new skills.
  • Highlight your experience working both independently and as part of a team.
  • Illustrate your strong drive to succeed and achieve your goals in previous roles.
  • Emphasize your proficiency with Google Drive applications, Windows, and Zoom.
  • Share examples of situations where you displayed empathy, sensitivity, and attention to detail.
  • Show your coachability by discussing how you have implemented feedback and constructive criticism in the past.
  • Highlight any sales or customer service experience you have, especially in the insurance industry.

By focusing on these key areas and tailoring your application to showcase your strengths in each preferred skill, you can increase your chances of standing out as an applicant for this exciting remote position at AO South.

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