TLS - Connecting Voices is a customer service and contact center company that serves as the voice for trusted brands including CertaPro Painters, Paul Davis Restoration, California Closets, and First OnSite. The company specializes in helping small businesses succeed in North America by handling customer interactions across phone, email, and chat channels. Operating with a philosophy centered on connection and empathy, TLS positions its team members as 'MomentMakers' who create positive customer experiences rather than simply processing transactions. The company emphasizes genuine care, trust, and respect as core values that drive their approach to customer engagement.

Headquarters: London, Ontario, Canada

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