About Us
InDebted is changing the world of consumer debt collection for good. We’ve disrupted the traditional debt collection industry by providing businesses with a better way to support overdue customers to get back on track. Our solution is product-led, driven by AI and ML, and places customer experience at the core.
We’re fully remote, with a team of over 300 people living and working all around the world. Founded in Australia, we’ve since expanded into the United States, United Kingdom, Canada, and New Zealand. We’ve doubled our revenue year over year, with significant growth on the horizon. Now is an incredible time to join the team as we continue on our mission to help millions of consumers resolve debt, better.
Responsibilities
- Conducts daily reconciliation of customer payments (from tracing to system/records, reconciliation on Xero and request to Data Team for posting on the system)
- Prepares disbursement files for the client and submission of payment on respective bank accounts
- Send remittance advice to clients in line with approved disbursement during the week
- Handles requests and refunds from agents, clients and third party agencies
- Assist on the clean up of virtual mailbox, emails and tickets submitted to Finance
- Prepares consolidated revenue report every month-end, raising of client invoices on Xero and sending of invoices to Client once approved
- Chasing of outstanding AR of clients as deemed necessary
- Record bills received on the Finance inbox and chase approval of the invoices from the different department owners or users
- Prepares summary of due invoices needed to be paid or settled across different InDebted entities and submission on bank for processing/approval
- Ensure that payments under intercompany accounts are properly recorded across different InDebted entities
- Handles the bank reconciliation across all entities (from recording of the transactions to the correct GL account and Business Unit assignment to recharges for all entities in the group and ensuring appropriate tax is applied)
- Prepares cash flow monitoring files across all entities and plotting it on the consolidated file
- Assist the team on monthly closing requirements, compliance audit requests, other analysis and/or other ad-hoc tasks as deemed necessary
Key Skills Required
- As a remote company, we look for folks who can adapt and learn quickly, are eager to work in a fast-paced environment, have excellent attention to detail, great communication and time management skills
- Associate’s / Bachelor’s in Accounting, Finance, or related field
- Proficient in using Windows Applications such as Word and Excel
- Strong attention to detail with an ability to multi-task
- Proactive and enthusiastic attitude
- Strong communication and transparency
- Ability to work independently and as part of a team
Bonus points for
- Experience in a SaaS or high-growth technology business
- Experience handling big volume of transactions from time to time
- Experience in handling Trust reconciliations (AU, NZ, UK or USA)
- Experience using Xero and DataSights
Where will this role be based?
- InDebted is a remote-first company with offices in Sydney, Manila, London, Toronto, Montreal, and Las Vegas
- For this role you will need to be based in the Philippines
Our Benefits
Recognised by the AFR as Australia's Best Place to Work in 2022, the benefits of life at
InDebted include:
Flexible working - We’re a global, fully remote team passionate about making work, work for you
Employee equity - Access to share options in something big
Flexible paid leave - Our trust-based leave model enables you to choose when you take leave, how much you take, and what you take it for
Uprise - Our EAP Provider supports your physical, social psychological wellbeing
Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer. For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you