Included Health is seeking a Billing Specialist to support our accounts receivable team with a primary focus on routine billing, payment application, credit support, collections follow-up, client account reconciliations, and ad hoc requests. This role is designed to be responsible for recurring operational work and accounting functions while escalating more complex customer scenarios. The Billing Specialist will help ensure invoices are generated accurately and on time, payments are applied correctly and promptly, open balances are researched and followed up on, and customer accounts are maintained with a high level of accuracy and responsiveness. This role is well suited for someone with early-career experience in billing, accounting, or accounts receivable who is detail-oriented, organized, and comfortable building cross functional relationships and working across multiple systems and spreadsheets efficiently.
Included Health is a healthcare company transforming the industry through innovation and empathy. The company delivers integrated remote care services through telephonic and virtual care management, partnering with members through complex medical and behavioral health situations. They employ diverse clinical teams including nurses, care coordinators, and healthcare professionals to provide coordinated, patient-centered care that improves health outcomes. Included Health supports members through care management, disease management, and acute case management, helping them navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.
