Job Description

Now we are hiring a new Operations Specialist for Shipping team with customs analyst skills

English: starting from B2 level with the ability for communication and understanding instructions
Excel skills (intermediate level), if you have worked with Google Sheets - even better
As a plus would be experience in customs analytics: product analysis according to the customs system HS codes
Previous experience in Supply Chain is a must
Great troubleshooting skills and experience
Experience with e-commerce platforms
Previous experience or knowledge of lean methodology is a plus
Love of numbers and mathematics
Great computer skills, curiosity to learn new apps
Quick learner, being able to multitask and work with various tasks throughout the day
Loves accuracy and has a high level of attention to details
Strong self-management and organizational skills, being able to define priorities
Advanced problem-solving skills, ability to quickly research, analyze and find a solution to any issue
Proactive and driven, with high follow-through, respect for deadlines
Effective communication skills for collaboration with other departments
Strong background and skills in documenting information
Result oriented and motivated by seeing the result
Readiness for routine work (to create shipment customs documentation, checking all the details)
Understanding of transport rules of different categories is a plus

As a part of a company, your responsibilities will be:

Working with Amazon platform (and other E-markets): creating shipments, tracking, troubleshooting
Contacting marketplace support to find a way to implement the necessary corrections on listings or attributes, if related to the shipping process
Check the forums and social media group to look for the possible solutions for issues
Working with Data Catalog and Inventory management system: updating, checking
Daily and close coordination with the team members and other departments (research, finance, logistics etc)
Working with the logistics & warehouse team : providing information about inbound orders, checking composed shipments, solving problems, finding discrepancies and mistakes, providing with the final shipping documents
Creating shipments with delivery companies and export documentation.
Daily reporting of Operations KPIs, monitoring monthly results with the monthly KPIs
Strategising and implementing new and efficient methodology that improves the overall operation

Being a key team member in the department and the company to help in growth and expansion projects.
Working with the programming team to suggest areas that can be improved based on manual practise of work in the department or process.
Identifying bottlenecks and forecasting potential issues well ahead of time
Working on your own quarterly projects related to your work, growth and company goals

The job is full time, 40 hours a week. Initially, work hours should be similar to the Head of Operations, for easier communication and training.

A 3 months trial period is envisaged for this position.

As an experienced Operations Specialist for a Shipping team with customs analyst skills, I know that to stand out as an applicant, you should:

Highlight your experience in customs analytics, including product analysis based on HS codes
Showcase your previous experience in Supply Chain management
Emphasize your proficiency in troubleshooting and experience with e-commerce platforms
Demonstrate your knowledge or experience with lean methodology
Display your strong organizational skills, attention to detail, and ability to prioritize tasks

Additionally, ensure you mention your:

Experience working with Amazon platform and other E-markets
Strong communication skills for collaborating with various departments
Ability to work with Data Catalog and Inventory management systems
Proactive approach to problem-solving and implementing new methodologies for operational efficiency
Readiness for routine work involving shipment customs documentation and attention to transport rules

Business Operations Specialist