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Business Systems Analyst - IT Retail Product Delivery



Job Description

F&G is looking to hire a Business Systems Analyst

The Business Systems Analyst will be a key member of the IT Retail Product Delivery team. They will assist in researching new Life & Annuity Product requests, customer processes and business needs. This role will work to identify and implement improvements in smaller, less complex Product processes. This role will also contribute to documenting business requirements, documentation and monitoring of Product system implementation.

Duties and Responsibilities

  • Assist in researching new Life & Annuity Product requests, customer processes and business needs
  • Participate in gathering and documenting business requirements and determine technical impacts
  • Collaborate with coworkers to learn and understand strategic business needs and plans for growth
  • Assist in analyzing and evaluating existing or proposed business systems and processes to identify and implement improvements in smaller, less complex processes
  • Contribute to the development of system related documentation that includes flow charts, workflow tables, mapping documents, integration specifications and provide system training
  • Assist with coordination of project tasks to delivery Product system implementations
  • Contribute to the monitoring of Product system implementation ensuring user satisfaction

Experience and Education Requirements

  • Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience
  • Understanding of requirements gathering methodologies and the SDLC
  • Exposure to business requirements and business process analysis
  • Experience with SQL preferred
  • Understanding of APIs a plus
  • Insurance and/or Life & Annuity industry experience preferred
  • Experience with Microsoft Office Suite required
  • Familiarity with SharePoint, JIRA and Confluence preferred

Knowledge, Skills and Abilities

  • Strong analytical, critical-thinking, and problem-solving skills
  • Comfortable coordinating tasks and requirements across several IT and Business teams, which may require resolving conflicts over competing interests.
  • Strong interpersonal communication skills, written and verbal
  • Fast, adaptive learner
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • An understanding of Program & Project governance, lifecycles, methodologies (Agile/Waterfall/Release Management)
  • Ability to manage multiple tasks and deadlines simultaneously
  • Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment
  • Results-oriented
  • Dedicated work ethic

Other Requirements

  • Perform other functions, duties and projects as assigned
  • Regular and punctual attendance
  • Minimal travel required (less than 10%)

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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