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Chief of Staff, CEO

ReCharge logo

United States

Job Description

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 90 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Verve Coffee Roasters, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.


Recharge is looking for a motivated and self-driven Chief of Staff to support the CEO, Oisin O’Connor. You will be reporting directly to the CEO and will be expected to work in-person 1-2 days per week in our Santa Monica, California office.

What you’ll do

  • The role will act as a confidant and advisor to the chief executive, acting as a sounding board for ideas. Additionally, they work on diverse projects based on the CEO’s priorities and manage a wide variety of initiatives as determined by the CEO

  • Deliver successful project management and work with external stakeholders and teams on strategic efforts that require hands-on experience across multiple functional disciples and business organizations

  • Assist in project management, including coordinating timelines, resources, and deliverables

  • Serve as a liaison between the CEO and various stakeholders, both internal and external

  • Collaborating on metrics tracking and KPIs across the company

  • Drive internal communications for team meetings and other internal communications at major milestones.

  • Some EA work such as expenses, travel, calendaring etc

  • Live by and champion our values: Accountability, Collaboration, Iteration and Details

What you’ll bring

  • Strong critical thinking and problem solving skills

  • Strong organizational skills with excellent relationship building, communication skills and negotiation skills

  • Understanding of roadmapping and business strategy

  • Business versatility

  • Exceptional verbal and written communications skills, along with strong emotional intelligence

  • Backgrounds could include program management, operations, consulting among others

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.

Advice from our career coach

As someone interested in the Chief of Staff position at Recharge, you should be prepared to act as a confidant and advisor to the CEO, manage diverse projects, and coordinate with internal and external stakeholders. To stand out as a candidate, consider the following tips:

  • Emphasize your strong critical thinking and problem-solving skills

  • Showcase your exceptional organizational, communication, and negotiation skills

  • Highlight your understanding of roadmapping and business strategy

  • Demonstrate your ability to drive internal communications and collaborate on metrics tracking

  • Include examples of your experience in program management, operations, consulting, or other relevant backgrounds

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