About Pinecone
Pinecone is on a mission to build the search and database technology to power AI applications for the next decade and beyond. Our fully managed vector database makes it easy to add vector search to AI applications. Since creating the “vector database” category, demand has grown incredibly fast and it shows in our user base. We are a distributed team with clusters in New York, San Francisco, Tel-Aviv, and Manchester.
About the Role
As a Pinecone Customer Success Engineer, you must share our passion for reinventing the Data Cloud space, thrive in a dynamic environment, and be flexible and willing to jump in and get things done. You are equally comfortable interacting with officials and talking shop with technical audiences in both a business and technical context.
Responsibilities
Present Pinecone technology and vision to officials and technical contributors at prospects and customers
Work hands-on with prospects and customers to demonstrate and communicate the value of Pinecone technology throughout the sales cycle, from demo to proof of concept to design and implementation
Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Pinecone in relation to them.
Collaborate with Product Management, Engineering, and Marketing to continuously improve Pinecone’s products and marketing
Qualifications
4-6 years of enterprise experience with a minimum of 2 within a customer-facing environment
Outstanding presenting skills to both technical and executive audiences, whether impromptu on a or using presentations and demos.
Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics, and cloud technologies
Hands-on expertise with SQL and SQL analytics
Ability to connect a customer’s specific business problems and Pinecone’s solutions
Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred
University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred
Skills in Data Science and Data Applications Development, including knowledge of; Java, Python, Rust, and JavaScript is a bonus
Perks & Benefits
Comprehensive health coverage including medical, dental, vision, and mental health resources
401(k) Plan
Equity award
Flexible time off
Paid parental leave
Annual Company Retreat
WFH Equipment Stipend
Diversity, Equity, Inclusion and Belonging (DEIB) are the cornerstone of everything we do at Pinecone. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications listed in this posting. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
United States
