Job Title: Director of Product, Payments
Department: Product
About the Role:
As Director of Product for Payments you’ll be a key leader within the product organization at Unite Us. You will be the product domain lead for Payments, which is responsible for a market-leading and innovative solution developed to facilitate reimbursements within the social care sector, a growing opportunity and area of focus within the healthcare industry. Our Payments product unlocks a sustainable social care model that includes identification of needs, enrollment of services, care for individuals, and a measurable impact of health outcomes (ROI)
In this role, you will craft and deliver on our overall strategy for the Payments product line, partnering closely with your tech, UX and analytics counterparts within the product and technology teams. Additionally, you will work cross-functionality with our go-to-market teams to define the overarching strategy, including growing payments top-line revenue, identifying strategic customer opportunities, and shaping/defining product-market fit with an industry-first product that’s gaining traction.
As a leader, you will oversee a team of product managers, and define, exhibit and hold a high bar for talent. You’re a natural collaborator, enjoy bringing people along; you’re an enterprise thinker and operator, and a great teammate to all. As a product leader, you enjoy a complex challenge and look for opportunities to build innovative and scalable products to meet the needs of complex customers and stakeholders.
What You'll Do:
- Work hand-in-hand with your technology and UX teams to define and execute a vision and strategy for the Payments product line
- Collaborate with market-facing teams to build a strategic plan for scaling and meeting the needs of government and social care network customers
- Get close to the customer to identify pain points and deeply understand their problems in order to translate them into product capabilities
- Lead the prioritization and development of your roadmap to deliver value to our customers and the company
- Collaborate with other product and tech leaders to identify cross domain dependencies, needs and priorities proactively
- Closely partner with our UX teams to inform research and design
- Define the product KPIs by identifying leading and lagging indicators of success, and track the success of the features that we launch with an analytical mindset
- Lead and coach a team of product managers, focusing on professional development and building a culture of accountability, ownership and product excellence
- Cultivate an environment where people can bring their whole selves to work by focusing on building psychological safety, and continue to advocate for your team and team members
You’re a good fit for this role if you have:
- 7+ years of experience in product management with at least 2+ years in the healthcare, digital health or health technology sectors
- 5+ years of experience building and managing high-performing product teams with a track record of consistently delivering and meeting roadmap commitments
- Experience building complex software products within healthcare, payments and/or government settings, with demonstrable success.
- Experience working on technical projects with dependencies across multiple domains, teams and technologies
- Executive presence and impeccable communication skills, committed to becoming a champion for Unite Us’s product vision to both internal stakeholders and external customers
- Someone who has a high focus on shipping products, and is able to make trade-offs that require prioritizing different competing demands
- A leader with a positive, ‘can do’ demeanor or “vibe”, who is self-motivated and can operate independently and drive a culture of ownership across a highly collaborative environment
- A strong and adaptable leader with the ability to dynamically respond to shifts in priorities, resolving contention and solving problems across teams
Our Mission:
Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.
Environmental Job Requirements and Working Conditions:
- This position is remote, U.S. based, Eastern Time Zone preferred
- The target base pay range for this role is $170,000 - $192,500. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges.
- This position may require 10% travel
- All team members will be required to pass a background check which includes criminal, employment, and education verification
Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.
United States
