Please note that we are open to candidates in multiple locations in the US and in Montreal, Toronto or Ottawa if located in Canada.
Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our teams with the freedom and flexibility to work in the way that makes them most productive.
About us
Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, and dynamic work environment, then this could be a good fit for you!
About the Role
The Director, Solutions Consulting, Supply Chain Management (Presales) will be responsible for supporting sales efforts in the US and Canada. They will work in partnership with Account Executives to understand a company’s needs, design and present solutions and value propositions that address those needs and ultimately guide prospects and customers through their buying journey.
Responsibilities:
- Accurately qualify the technical fit of the Tecsys solution and partner with the AE in sales qualification.
- Engage in effective discovery through listening, curiosity, and open-ended questions
- Provide professional and timely response to RFP's and RFI's, coordinating across the organization when needed.
- Perform site visits as needed to observe customer operations, assess hardware requirements and gather insights from customer stakeholders and users.
- Partner with the AE and opportunity team to develop the strategy to win.
- Take the lead with complex scenarios to identify hurdles, develop a plan to address them and execute successfully
- Collaborate with the customer and the opportunity team to develop meaningful demonstrations around the Tecsys platform and solutions
- Clearly articulate the impact of the solution as a business enabler for prospect's stakeholders and achieve buy in
- Learn and articulate technical customer success stories across each core vertical
- Understand and leverage technical differentiators to win against competition
- Consistently identify and cultivate technical champions during the sales process
- Seek out ways to enable the prospect or customer to progress smoothly through the buying journey and sell internally within their own organization
- Effectively coach and mentor new and existing SCs
- Collaborate effectively across the organization and drive feedback from the field back into the organization
Qualifications
- 8+ years experience in a Presales or similar customer facing role
- Bachelor’s degree - Sales, Business, Supply Chain, Information Systems, etc. is a plus
- Deep knowledge and understanding of supply chain management processes including Demand Forecasting, Replenishment, Inventory & Order Management and Financials.
- Comfort level working across multiple verticals, including Healthcare & Distribution
- Practical experience working in a Supply Chain management role is considered an asset.
- The ability to learn fast and become a master of the Tecsys product capabilities
- Ability to work independently without direct oversight or guidance
- Self-motivated and develops knowledge and expertise on their own: industry, solution, technology, etc.
- Ability to effectively manage multiple sales campaigns simultaneously.
- Engaging and dynamic presentation skills with the ability to “control the room” and deliver on a
memorable demo experience - The ability to convey complex concepts in a simple, user- friendly way.
- Cool under pressure and able to confidently handle customer questions and objections.
- A positive attitude focused on problem solving and making the complex possible.
- A team player who works collaboratively and enthusiastically shares best practices with their peers.
- Must be willing and able to travel up to 50% of the time.
At Tecsys, we value creativity, innovation, and teamwork. Our employees enjoy a supportive work environment, competitive compensation packages, and opportunities for career growth and advancement.
Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.
United States
