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Dispatcher Lead

C

Location
United States
Base Salary
60k-80k USD
CloudTrucks

Job Description

What You’ll do :

  • Increase driver experience and revenue through proactive scheduling and planning

  • Create meaningful relationships with brokerage contacts by negotiating load prices and dedicated lane opportunities

  • Act as a player/coach, supporting a team of dispatchers through initial training and coaching

  • Onboard new drivers to the dispatch program, understanding their needs and preferences ensuring a smooth transition to the program

  • Work hand in hand with Customer Success, Safety, and Operations to ensure drivers are successful

  • Provide technical advice and guidance to the product team for future tools and needs

What we are looking for:

  • 3+ years in truckload logistics logistics

  • 2+ years of Carrier Sales or Dispatch experience

  • Willingness to roll up your sleeves and push projects forward

  • Clear and confident communication skills

Bonus:

  • Experience as a team lead or manager

About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Advice from our career coach

As someone who has worked in the trucking industry for several years, I can offer some insights on what it takes to stand out as a strong candidate for this position:

  • Demonstrate your experience and success in increasing driver experience and revenue through proactive scheduling and planning.

  • Highlight your track record of creating and maintaining meaningful relationships with brokerage contacts and negotiating load prices.

  • Showcase your ability to lead and coach a team of dispatchers, emphasizing your player/coach mentality.

  • Emphasize your experience in onboarding new drivers and ensuring a smooth transition into the dispatch program.

  • Illustrate how you collaborate effectively with Customer Success, Safety, and Operations teams to ensure driver success.

  • Discuss your technical expertise and how you have provided advice and guidance to product teams for future tools and needs.

  • Highlight your 3+ years of truckload logistics experience, along with your 2+ years of Carrier Sales or Dispatch experience.

  • Be ready to demonstrate your clear and confident communication skills, as well as your willingness to roll up your sleeves and push projects forward.

  • If applicable, showcase any experience you have as a team lead or manager, as it is considered a bonus for this role.

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About the job

May 16, 2024

Full-time

60k-80k USD

  1. US United States
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