E-commerce General Manager

Job Title: E-commerce General Manager

Location: Remote

Reports To: Bree Jones

Work Shift: 9:00 AM - 5:00 PM EST

Working Hours: 40 hours per week (Full-time)

Job Description:

We are seeking a highly versatile E-commerce General Manager to report directly to the Chief Executive Officer and support the launch of a home goods and real estate product line and business. The General Manager will oversee the research, strategy, implementation, and operational management of 3-4 distinct products and business concepts. This role requires a proactive leader who is adept in a range of skills from bookkeeping to project management, and who thrives in a fast-paced, entrepreneurial environment.

Key Responsibilities:

Research

• Market Analysis: Conduct comprehensive market research to identify trends, customer needs, and competitive landscapes. This includes gathering data on potential customers, competitors, and market conditions.
• Product Research and Design: Conduct feasibility studies for new product lines and business concepts, and the requirements for production. Assist in the design of the products and business concepts.
• Vendor and Supplier Research: Source and evaluate potential manufacturers, vendors and suppliers to find the best quality, service, and price for product components or services required.

Strategy Formulation

• Business Strategy Development: With the market research conducted, develop strategic plans on how we will procure and manufacture the new products, and the project roadmap.
• Product Strategy: Create strategies for product development, launch, and lifecycle management. Determine pricing, distribution, and promotional strategies.

Implementation and Execution

• Project Management: Oversee the implementation of the product strategy through effective project management. This includes setting timelines, coordinating with vendors, and ensuring that projects are delivered on time and within budget.
• Operational Processes: Implement operational policies and procedures to ensure efficient workflow and quality standards in every aspect of the business.
• Technology Utilization: Leverage technology for business efficiency, such as utilizing e-commerce platforms like Shopify for online sales, Klaviyo for consumer analytics, or adopting project management tools.

Oversight and Management

• Team Leadership: Manage and lead our vendors, ensuring that all members are motivated, engaged, and well-informed of their responsibilities and the company’s objectives.
• Financial Oversight: Monitor the financial health of the business, including budgeting, financial forecasting, and financial reporting.
• Quality Control: Ensure that all products and services meet the required standards and continuously seek improvements in quality and performance.
• Stakeholder Management: Communicate effectively with all stakeholders including investors, partners, and customers to keep them informed and involved in relevant decisions.
• Growth and Expansion: Plan for the scaling of business operations, exploring new markets or segments for expansion, and strategizing on entering new verticals.

Requirements

• Strong drop shipping experience
• Strong Shopify and Klaviyo experience, setting up and managing online stores
• Product creation, sourcing suppliers
• Fluent English speaking and writing

Bonuses:

• Bookkeeping experience
• Real estate VA experience
• Have worked with a CEO before