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Enrollment Coordinator

O

Location
United States
Ophelia

Job Description

The Enrollment Coordinator will spearhead Ophelia’s growth by facilitating patients’ first contact and enrollment in Ophelia. This role will work under the supervision of the Lead Enrollment Coordinator to guide prospective patients through the first steps of Ophelia’s program, help prospective patients overcome initial barriers to treatment, and use data to track enrollment and explore opportunities for growth. In short, the Enrollment Coordinator will ensure that Ophelia’s mission spreads to those who need it most.
As an early and core member of our team, the Enrollment Coordinator will be integral to the growth and success of Ophelia, and will have great potential for mobility as we expand across states, and soon, the whole country.
This position is fully remote, but being located in New York City is a plus (our headquarters is in Brooklyn, NY). Please note that this role requires one consistent weekend day in the schedule.

Key Responsibilities

  • Complete consultation calls with prospective Ophelia patients who are interested in getting started with our program
  • Directly engage with prospective patients to guide and help them however needed. The Enrollment Team shepherds patients through their first steps into our program, and the Enrollment Coordinator is core to that effort.
  • Reengage prospective patients who may have fallen out of contact: our goal is to ensure that no one is left behind!

Our Benefits Include:

  • Remote work anywhere in the United States
  • Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)
  • 20 days of PTO per year
  • 10 company holidays
  • $1,000 Work From Home Stipend
  • 401k Contribution Platform
  • Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

Interested in learning more about Ophelia and this role? Apply below!

Advice from our career coach

As an Enrollment Coordinator at Ophelia, you will play a crucial role in guiding prospective patients through the enrollment process and helping them overcome initial barriers to treatment. Here are some key tips to help you stand out as an applicant for this role:

  • Highlight your experience in conducting consultation calls with potential clients and guiding them through important decision-making processes.
  • Showcase your ability to engage with individuals and provide personalized assistance to help them navigate unfamiliar processes.
  • Demonstrate your skills in reengaging individuals who may have dropped out of contact, emphasizing the importance of follow-up and client retention.
  • Emphasize your willingness to work one consistent weekend day, as this is a requirement for the role.
  • Highlight any experience you have working in a remote setting, as this position is fully remote with a preference for candidates located in New York City.
  • Discuss any previous experience you have working with data to track enrollment and identify opportunities for growth, showcasing your analytical skills.

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