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Global Account Director

Acquia logo

Location
United States only
Acquia

Job Description

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future, and we want you to be a part of it!

As the Global Account Director, you will...

  • Be welcomed into a passionate and win together, lose together culture
  • Find exceptional executive and senior leadership support in making your customers and your career a success
  • Benefit from an uncapped commission plan
  • Bring wisdom from your extensive sales background to successfully develop and grow Acquia’s largest strategic clients.
  • Develop and drive growth within your territory, via multi-line of business development strategy for a named set of Acquia’s key customers with a goal of growing Acquia’s digital experience platform subscription business.
  • Establish and nurture executive level relationships that foster true customer partnerships and loyalty as well as open doors for new opportunities.
  • Set the tone for a cross-functional team of Acquia colleagues and partners to deliver digital experience solutions that drive full subscription renewal attainment and incremental subscription and services revenue.

You’ll enjoy this role if you have…

  • A passion for empowering the world’s most ambitious brands to embrace innovation and create customer moments that are inclusive, accessible and that matter
  • PROACTIVE, FOCUSED and PERSISTENT style with a highly developed passion for customer retention and customer growth, and a drive for personal success.
  • Shown success within similar roles in technology corporations with both client references and previous employer references
  • Efficient and effective methodologies within Account Management
  • Strong insight with and seasoned approach to delivering a deliberate point of view regarding cloud, open source and digital technologies.
  • Comfortable effectively communicating across the client organization, from hands-on technical resources to C-level executives.
  • Strong technical acuity with consistent track record to present and sell sophisticated software products (infrastructure and applications) in a Voice of the Customer context, explicitly linking IT and business outcome value.
  • Customer-centered, repeatable approach to identifying, qualifying, brokering, and closing enterprise-level software subscription agreements in complex, multi-constituent enterprise environments.

What you’ll need to be successful...

  • 12+ years enterprise software/subscription sales and account management experience – CMS, CDP and digital experience platform knowledge will be a differentiator
  • 25% travel in territory to support individual sales activities and account success
  • Successful history working remotely as a member of a distributed sales team
  • Mar-Tech Experience
  • Transparent and accountable operating style (Salesforce proficiency required)
  • Dedication to the art and science of selling, preferably with Strategic Selling and/or Challenger sales method experience
  • History of consistently exceeding sales quota and business objectives
  • Consistent record of retaining and gaining new, full life-cycle enterprise business and build brand equity via successful whitespace mapping and sales play execution
  • Outstanding communication and presentation skills
  • BS/BA preferred

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact [email protected] as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Advice from our career coach

Are you ready to join a dynamic team at Acquia, where you'll have the opportunity to work with top global brands and drive digital innovation? As the Global Account Director, you'll play a key role in developing and growing Acquia's largest strategic clients while enjoying executive support, uncapped commissions, and a collaborative team environment. If you're proactive, customer-focused, and have a passion for technology and sales, this role is perfect for you. With competitive benefits and a commitment to diversity and inclusion, Acquia is looking for someone like you to help shape the future of digital experiences. Apply now and be part of something great!

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