HR Systems Specialist | (HiBob platform)

Company Description

Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients.

Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. Our brands include Alternaleaf, UMeds, Leafio and Saged.

Recognised by the Deloitte Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% and recently announced as #1 in the LinkedIn Top Startups Australia 2024 - Montu continues is ongoing growth journey and is now the largest business of its kind outside North America.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

Job Description

The People Systems Specialist assists in maintaining the appropriateness and effectiveness of Montu’s HRIS (HiBob), supporting effective data management, smooth HR operations, improved impact for downstream teams, and internal education and change management.

The Systems Specialist will be the Subject Matter Expert (SME) for our core HRIS, HiBob. This role is responsible for the improvement and management of this system including project scoping, planning (including identifying cross-system and team implications of change), stakeholder management, creation and execution of test cases, and the creation and communication of good supporting collateral for users. This role supports both Australian and International users.

HiBob Expert

• Serve as a system administrator, SME and technical lead for our core HRIS (“HiBob”).
• Improve the efficiency and automation, and suitability of Bob, maintaining an expert knowledge in the system’s capabilities, limitations, product roadmap and releases.
• Design, execute and test system changes in Bob, including effective project management, stakeholder engagement, up and downstream impacts, user behaviour changes, and asset updating..
• Ensure Bob documentation is accurately maintained, including system dependencies, network maps, field/setup requirements, templates etc
• Ensure appropriate controls are designed and implemented to maintain the security and effective management of Bob, including reviewing security and admin profiles for local and international users.
• Help build and maintain resources for employees, managers, and the People team to promote self-service use of people systems
• Perform routine audits Bob to ensure all information and setup is up to date

Systems Management

• Have a good working understanding of other HRIS tools used, and be able to support BAU and general administration and support. Tools include our ATS (SmartRecruiters), and enablement platform (15Five).
• As required (eg, work overflow, team absences etc)
• Process changes for employees and people leaders and manage workflow tasks in other tools
• Manage access for portals and system access used in the People team
• Provide support with management of the systems

People Systems BAU

• Generate communication and ‘how to’ assets, deliver business user training and ensure end user capability.
• Respond to general queries and requests for support from internal stakeholders
• Generate reports as required
• Participate in other People Systems projects and activities as required
• Contribute to the development and maintenance of the People Team Handbook and HR Wiki collection, ensuring up-to-date documentation of workflows, processes, and available operational templates
• Contribute to HR continuous improvement projects and work

Qualifications

• Extensive experience in configuring and maintaining HiBob
• Strong capability in custom fields, flows and tasks lists, permission groups, table creation and management, reporting, integrations and service users, time and leave management
• Prior experience in project managing system implementation or significant change programs
• Strong capability in identifying and managing system interdependencies for successful stakeholder outcomes.
• Strong organisational and multitasking skills
• Excellent stakeholder management skills
• Tech-savvy and systems minded with experience in process optimisation
• Ability to handle sensitive and confidential information with discretion
• Strong problem-solving skills and a proactive approach to task

Additional Information

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhancing your home office with our ergonomic equipment reimbursement benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.