Implementation Specialist I (Digital) - Remote
Department: Digital
Employment Type: Full Time
Location: Austin, Texas - Gaming Headquarters
Reporting To: Director of Operations
Description
Everi is currently seeking an Implementation Specialist I to help support our online gaming content initiatives. As an Implementation Specialist, you will be a key member of our Digital gaming implementation team, using great attention to detail to load and configure gaming content for our clients.What Will You Be Doing?
- Implement technical systems, software and hardware, and configuration of business processes.
- Assist with installation deployments of Company products and third-party software.
- Assist with third-party databases and server connections related to client use of product software.
- Analyze system architecture, application configuration, user access, and security for operating systems and components.
- Actively collaborate with internal teams in coordinating deployment and maintenance services.
- Assist with application security maintenance, event investigations, and compliance enforcement regarding installations; monitors interventions, security violations, and personnel conduct related to data security, protection, and regulatory compliance.
- Support customers, including but not limited to, performing, or assisting with troubleshooting, diagnosing, and correcting identified hardware / software issues, and assisting with training and demonstrations.
- Represent Everi to our vendors, customers, and industry partners.
- Performs other related duties as assigned.
Skills, Knowledge, & Expertise Needed for the Job:
- Bachelor’s degree in Computer Science, Information Management, Information Technology, or a combination of education and equivalent work experience in a related field required.
- 1-2 yrs of software implementation and support
- Demonstrated aptitude for technical problem-solving, analytic thinking, and troubleshooting skills.
- Experience interfacing and creating a positive experience for our customers.
Nice To Have:
- Experience within the Casino Gaming industry is a huge plus.
- Ability to understand code and extract information from code (JSON and/or SQL).
- Stong computer user skills with Microsoft Office, especially Excel.
- Compliance experience from an operations and systems perspective.
Why Us?
- Everi’s benefits package includes Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more!
- Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.
- Building on a solid culture and resounding positive feedback from Everi employees in 2021, Everi continued to receive recognition as a Top Workplace in 2022. Everi was recognized nationally as a Top Workplace 2022 USA and received a second regional award for its HQ in Las Vegas as a Nevada Top Workplace 2022. This most recent award brings Everi’s total number of Top Workplaces awards in 2021 and 2022 to a whopping 10 awards!!!!
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.
** For All External Staffing Agencies **
Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes. remote