Our client is currently looking for a Lead Management Specialist to join their team, focusing on managing and optimizing their lead distribution processes within the real estate sector.
Responsibilities:
- Lead Handling and Distribution: Efficiently manage incoming real estate leads, ensuring they are organized and distributed to sales personnel on a round-robin basis.
- CRM Management: Utilize Follow Up Boss (our CRM) to ensure all leads are tracked, followed up on, and nurtured through the sales funnel.
- Software Proficiency: Utilize key software tools such as Go High Level, Slicktext, and Instantly.AI to manage and optimize lead handling processes.
- Data Management: Responsible for inputting and managing CSV files in our automated lead platforms, ensuring data is accurate and up-to-date.
- Process Improvement: Continuously seek ways to improve our lead management processes, making recommendations for efficiency and effectiveness.
- Team Collaboration: Work closely with the sales team and other departments to ensure a seamless lead management process, providing timely updates and reports on lead status and distribution outcomes.
- Responsiveness: Act as a primary point of contact for real estate leads, ensuring timely responses and high levels of service.
Requirements
- At least 2 years as sales leads qualifier.
- Experience: Proven experience in lead management, CRM administration, or a similar role, preferably within the real estate industry.
- Technical Proficiency: Strong familiarity with Go High Level, Follow Up Boss, Slicktext, and Instantly.AI. Candidates with experience in these specific tools will be given preference.
- Organizational Skills: Excellent organizational and multitasking skills, with the ability to manage multiple lead streams efficiently.
- Analytical Skills: Ability to analyze data and use insights to improve lead management processes.
- Communication Skills: Strong communication skills, with the ability to collaborate effectively with sales teams and other departments.
- Attention to Detail: High level of accuracy and attention to detail, particularly in managing lead data and ensuring no duplication in lead distribution.
- Adaptability: Ability to adapt to new technologies and processes, with a willingness to continuously learn and improve.
- Understand how to value properties.
- Understand how to talk to property owners.
- Knowing in real estate what is a good lead vs a bad lead.
- Know how to communicate with potential sellers and buyers to know who is a legitimate lead vs someone wasting time.
- Excellent English communication skills.
- Currently living in Latin America.
Benefits
- Work remotely Monday - Friday, 40 hours a week (no weekends)
- Vacation: 10 business days a year
- Holidays: 5 National Holidays a year
- Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
- Parental Leave
- Health Care Reimbursement
- Active Lifestyle Reimbursement
- Quarterly Home Office Reimbursement
- Payroll Deduction Purchase Plans
- Longevity Bonus
- Continuous Learning Bonus
- Access to Training and Professional Development Platforms
- Did we mention it's REMOTE?!!