Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
The Inside Sales Specialist will proactively reach out to potential customers, respond to inquiries, build relationships, and close sales deals across all product categories within the existing distribution platform. Success requires strong communication and negotiation skills, as well as the ability to work collaboratively with internal teams to achieve sales targets.
Key Responsibilities
Execute on Replacement Components strategies to achieve annual sales growth targets of 15%
Generate and qualify leads by completing outbound calls to prospective customers
Respond to inbound inquiries by providing information about products and/or services
Ensure customer satisfaction and repeat business by building and maintaining relationships with existing customers
Develop and execute sales strategies and achieve sales targets in collaboration with the sales team
Recommend products and/or services to effectively address identified customer needs
Prepare and deliver sales presentations and demonstrations for potential customers
Negotiate and close sales deals, ensuring favorable terms and conditions
Ability to maintain accurate and up-to-date records of sales activities, customer interactions, and sales pipeline within a CRM system
Required Qualifications
High School diploma or GED
3+ years of sales and/or product marketing experience
3+ years of customer service experience
Preferred Qualifications
Bachelor’s degree
HVAC or technical sales market and product knowledge
Excellent problem solving and analytical skills
Experience with contributing to cross-functional (i.e. marketing and customer support) teams, to ensure alignment and support for sales initiatives
Experience with preparing and delivering sales presentations and demonstrations for potential customers
Stay updated on product knowledge, industry trends, and competitor activities
Sense of urgency, self-motivated, commitment, and sense of ownership
Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) Salesforce CRM tools
United States
