Intake Specialist (ABA Therapy)

Job Opening: Intake Specialist (ABA Therapy)

Location: South Africa (Remote – US Hours)

Type: Full-Time, Work from Home

Hours: Monday to Friday: 9am- 5pm (US Hours)

Responsibilities:

• Respond to intake inquiries via phone, email, and web forms promptly and professionally

• Guide families of autistic children through the intake and onboarding process with empathy and clarity

• Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)

• Schedule assessments and initial consultations

• Maintain accurate records using our practice management software

• Collaborate with the clinical, billing, and administrative teams

• Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

• Excellent communication and interpersonal skills

• Excellent administrative management

• Detail-oriented with strong organizational abilities

• Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)

• Ability to work independently in a remote environment

• Compassionate, patient, and culturally sensitive

Requirements

Desired Experience:

• Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and processes

• Previous experience in a healthcare, therapy, or ABA setting preferred

• Experience with insurance verification or working with funding bodies

• Fluent or neutral English accent

• Reliable internet and backup power

Benefits

• Comfortable working U.S. hours

• Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.