IT Data Acquisition and Support Analyst Senior

Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years, we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Job Description

At Experian, we are looking for a talented IT Data Acquisition and Support Analyst Senior to join our team. The Analyst will be an integral part of the Data team ensuring that all external data sources are collected, organized, and managed in accordance with the highest standards.

The ideal candidate for this role must have a strong background in data acquisition, management and operations. The successful candidate will be an analytical thinker, a leader with excellent communication and organization skills, and the ability to work both independently and as part of a team.

Additionally, the candidate must be able to perform data analysis, IT support functions and work well plus interact effectively with all internal organizational levels as well as outside entities including state and federal agencies.

The role will be responsible for data dissemination and follow-up and communication with data providers to resolve issues with missing data feeds or unplanned changes in format or frequency.

This role is a critical component to the delivery of superior Experian Automotive data products to our clients and requires the ability to:

• Understand full life cycle of data processing and operations in the Automotive environment from data acquisition to integration to extraction to validation and delivery.
• Understand the technical production support and operations activities including business and product uses of the data.
• Understand detailed vehicle descriptions, recognize potential issues, provide feedback to data sources and coordinate mitigation strategies.
• Produce ad-hoc reporting and complete special analytical projects that are used as input into product design decisions.
• Maintain detailed records of data labeling and cleansing processes, transformations, and updates for audit purposes.
• Take ownership of tasks and be a self-motivated driver of projects and programs.
• Perform research and root cause analysis of individual data issues and customer complaints.
• Work closely with cross-functional development teams to help establish and enforce data use standards, data lineage, data governance policies and documentation for existing and new products.
• Prepare and analyze data presentations for both internal and external publications as needed.
• Act as subject matter expert for automotive dealer, lender, vehicle registration and title data management and operations.
• Represent management in technical meetings.

Qualifications

• Bachelor’s Degree (or equivalent years of experience)
• 5+ years of professional experience, including data analysis and/or data quality review.
• Knowledge of data warehouse and advanced skills with database query tools, especially experience working with PostgresSQL Aurora; high level knowledge of UNIX is a plus.
• Technical background in AWS services with experience as a data analyst or as a technical developer.
• Strong skills in MS Suite and other data analytics tools, such as Tableau.
• Data management and operations support experience is a plus.
• Must be detail-oriented, creative thinker with excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills with people at all levels; must be a highly motivated leader and a great team player.
• Confident, energetic self-starter with a high sense of urgency and good follow-through.
• Ability to manage multiple tasks in a rapidly changing environment, excellent time management and organization skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.