We are looking for a Senior Customer Success Manager to act within a strategic business unit, focused on a defined set of enterprise accounts. Responsibilities include account and customer success management, marketing, ABM and strategy, market intelligence and data, and use of CRM, insights, and monitoring tools.
Requirements
Experience in Customer Success, Account Management, B2B Marketing/ABM, Growth or Sales Ops
Practical experience in using generative AI
Experience with enterprise accounts in B2B context
Analytical profile
Excellent written and verbal communication skills
Organization, priority sense and excellence in follow-up
CI&T is a technology transformation specialist that combines human expertise with artificial intelligence to create scalable tech solutions for enterprise clients. With over 8,000 employees worldwide, the company has built partnerships with more than 1,000 clients over its 30-year history. CI&T specializes in designing and implementing large-scale B2B applications and system architectures, with a focus on integrating AI-driven strategies into technical solutions. The company serves as a strategic technical partner for global enterprises, helping them understand technology implications and build long-term technical roadmaps.
