We are looking for a Senior Customer Success Manager to act within a strategic business unit, focused on a defined set of enterprise accounts. Responsibilities include account and customer success management, marketing, ABM and strategy, market intelligence and data, and use of CRM, insights, and monitoring tools.
Requirements
Experience in Customer Success, Account Management, B2B Marketing/ABM, Growth or Sales Ops
Practical experience in using generative AI
Experience with enterprise accounts in B2B context
Analytical profile
Excellent written and verbal communication skills
Organization, priority sense and excellence in follow-up