Employment Type: Full-Time Contractor
Workplace: Remote
Compensation: USD $1,000 - $1200 (negotiable)
Schedule: Monday to Friday, 9:00 am - 6:00 pm EST
About Us
HireHawk connects skilled professionals around the world with U.S. and Canadian companies building high-performing remote teams. We believe strong operations talent should be able to do meaningful work from anywhere, with clear expectations, structured support, and opportunities to grow alongside the companies they support.
For this role, you will support a B2B import/export and supply chain operation serving customers across international markets, including Latin America.
About the Role
As a Logistics Coordinator, you will support the Operations team across logistics, procurement, claims, inventory movements, and customer order workflows. You will coordinate domestic and international shipments, maintain accurate records, review shipping documentation, and help ensure goods move from order through final delivery without unnecessary delays.
This role is heavily email-based, so strong professional written communication is essential. You will work with carriers, freight forwarders, warehouses, suppliers, internal teams, and Spanish-speaking customers while keeping information accurate and stakeholders updated.
This is a strong fit for someone who already understands B2B logistics and wants a remote role with broad exposure to international supply chain operations.
Responsibilities
Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
Receive, review, process, and report on product quality claims and shipment-related discrepancies
Manage inventory transfers and warehouse logistics while maintaining accurate movement records
Enter customer orders and maintain order information in the company’s Order Management and ERP systems
Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team
Requirements
Must-Have:
1-3+ years of experience in logistics, shipping, supply chain, transportation, or a closely related operations role
Experience working in a B2B logistics or import/export environment with international shipments
Hands-on experience coordinating domestic and international shipments
Working knowledge of shipping documentation such as bills of lading, packing lists, commercial invoices, and customs paperwork
Fluent written English with strong professional email communication skills
Strong attention to detail and experience following structured processes and SOPs
Nice to Have:
Experience coordinating shipments involving Asia, Mexico, or Latin America
Experience processing logistics claims, product quality claims, shipment discrepancies, or documentation exceptions
Experience reviewing mismatches involving quantities, weights, invoices, or shipment documentation
Strong Excel and Microsoft Office skills
Experience using ERP, Order Management, inventory, or logistics tracking systems
HireHawk is a remote staffing and talent marketplace that connects skilled professionals from around the world with U.S. and Canadian companies to build high-performing remote teams. The company specializes in helping U.S.-based organizations hire exceptional global talent and has expanded its service model to include partnerships and affiliate networks. HireHawk emphasizes clear expectations, strong team support, and trust-based relationships with both talent and client companies. The platform serves diverse industries, from legal services to direct-to-consumer ecommerce, positioning itself as a reliable partner for scaling remote teams.
