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    NL

    Paralegal

    National Legal Aid & Defender Association
    Full-time
    Washington, Customer SupportYesterday

    About this role

    Position Description

    Organization Description

    The National Student Legal Defense Network, also known as Student Defense, is a non-profit legal-advocacy organization working to advance students’ rights to educational opportunity and ensure that higher education serves as a launching point for economic mobility. Through litigation and advocacy, Student Defense protects students and student loan borrowers from

    predatory, deceptive, and other abusive practices in higher education.

    Student Defense focuses on holding institutions and government actors accountable when they fail to protect students or uphold the law. Our work spans the student lifecycle, including recruitment, educational quality, student supports, debt relief, and repayment. We use impact litigation, regulatory advocacy, policy development, and strategic communications to secure

    relief for students and strengthen consumer protections. We also work across the country to improve access to public benefits for students and, through our SHAPE AI initiative, to promote only ethical and responsible uses of AI technology by institutions of higher education.

    The paralegal will join a mission-driven legal team committed to rigorous advocacy, client centered representation, and accountability in higher education. This role will support attorneys and policy staff in developing cases, managing litigation and administrative records, conducting factual and legal research, supporting our communications team, and helping ensure that Student Defense’s work remains grounded in the experiences of students and borrowers directly affected by unlawful and unfair practices.

    A minimum of 1-2 years of work experience is required, preferably in a legal department or a law firm. This position is remote, with occasional in-person meetings and events. Residency in the Washington D.C. area is required.

    Job Duties And Responsibilities

    The Paralegal will be responsible for:

    • Supporting case development efforts by conducting plaintiff outreach and vetting, factual case research, and producing written explanatory materials as needed;

    • Providing litigation support to a team of attorneys, including formatting and preparing legal documents for filing; cite checking and proofreading legal motions and memoranda; reviewing materials produced in discovery; communicating with clients and co-counsel; and assisting with case management;

    • Serving as the primary administrative point person on matters to support the entire legal team;

    • Coordinating the organization’s public records requests, including drafting requests, tracking status and deadlines of requests and agency responses, reviewing, organizing, and maintaining electronic files of all related materials;

    • Updating the website and social media platforms;

    • Managing email and outreach lists;

    • Drafting and editing communications materials; and

    • Managing the intake process by identifying individuals for potential representation; responding to intake questions and concerns appropriately, accurately, and timely; and screening individuals before they meet with attorneys.

    About National Legal Aid & Defender Association

    NL
    National Legal Aid & Defender Association

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