Partner Manager

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Partner Manager - Australia

Location: Australia (Remote)

Role Description:

From day 1, you’ll plug in with our go-to-market teams (sales, marketing) in Australia to steer goals. While you’ll be part of our global Partnerships team (12+ ShipBobbers, distributed across 3-4 time zones), on a daily basis you’ll have the most interaction with our local teams in Australia. This will provide a great team camaraderie while also providing you the robust tracking, tools and GTM framework that’s been battle-tested in our North American markets. From a partner perspective, you will mostly interact with agency partners that can help resell or recommend ShipBob services, but you’ll also touch VCs/incubators and technology platforms (Shopify, Prestashop, etc).

You’ll be accountable for revenue pipeline targets (lead flow, partner-driven sales opportunities, and pipeline revenue) and program-related KPIs (new partners onboarded, revenue share sourced from partners, etc). In addition to these KPIs, you will have rotating, project-related goals that span 1-2 quarters (e.g. developing a new integration with a key partner).

You’ll report directly to the VP of Partnerships with a dotted line to the General Manager in Australia, and you'll have plenty of support in achieving your goals from our other experienced Partner Managers.

What you’ll do:

• Build new relationships with agencies based in Australia focused on our target market (direct-to-consumer ecommerce companies). This includes marketing, design and development, SIs, and any other service provider that can help us expand our business in these geographies.
• Liaise with local contacts of our Global tech partners including Klaviyo, Shopify Plus, Gorgias, Shipstation, to push partner marketing activities and deal flow.
• Nurture existing partner relationships with constant touchpoints, educational programs, quarterly business reviews, incentive programs, revenue share and more.
• Push millions of dollars in annual deal flow through partners via co-marketing, co-selling, and other business development activities.
• Be the voice and advocate of our Australian partners to internal stakeholders, including product, account management, sales, and onboarding teams.
• Maintain all our current tracking and infrastructure on behalf of all Australia partner activity, including:
• Partner Directory.
• Salesforce partner pages and other leadgen forms.
• Shipbob.com and shipbob.com.au partner pages.
• Be the voice of ShipBob at partner-heavy events in your geographies, e.g. trade shows.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• Knowledge of the ecommerce space in Australia.We are fairly new to the Australian space, but growing fast. The best fit for us is someone that can bring contacts and local experience to our proven fulfillment software and partnerships approach.
• Technical aptitude or knowledge. Most top partnerships require a direct integration with ShipBob’s fulfillment software. You don’t have to know how to write code, but aptitude in comprehending integrations, APIs, and the functionality of integrations is absolutely essential.
• Maturity in business development skills. You will be managing the day-to-day relationship with partners that we hope will drive 30-40% of our entire APAC revenue. You should be comfortable and empowered in negotiating the proper structures, contracts, etc. to ensure success.
• Entrepreneurial/self starter tendencies. No one will tell you what to do every day in this role, so you will have to create your own roadmap. Ability to work autonomously and reach firm conclusions using messy or incomplete data is crucial.
• Detail orientation and communication skills.You are interfacing with our highest-revenue partners and C-level executives within ShipBob. Attention to detail in your written and verbal communication is key.
• Willingness to get in the weeds. At ShipBob, we don’t have any roles that sit in ivory towers. You should be willing to interface directly with partner contacts, internal stakeholders, and merchants (our customers) at any level to solve problems.
• Ability to “scale yourself”. This is not a sales role, but does carry revenue targets. So you have to make the best use of your time by prioritizing, automating, and working through others where possible, vs. pursuing your own wins exclusively.

Perks & Benefits:

• Benefits package
• Fun Culture >>>Check us out on Instagram

Reports to: VP of Partnerships and GM Australia

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.