We’re a people-first, customer-obsessed company motivated by our passion for empowering digital marketers to achieve success with their campaigns. With intuitive landing page builders and a comprehensive suite of AI-powered features, our Conversion Intelligence platform helps you grow smarter.
Our team's technical expertise and creativity work together to drive our mission forward every day. We aim to continue being an innovative and inspiring company that both our customers and employees admire—and we invite our future team members to join us!
About the Role:
Are you passionate about everything employee experience? Do you enjoy being given challenges and finding unique solutions on how to solve them? Are you adaptable and thrive in an agile environment, where two days rarely look the same? If this sounds like you, then this role may be the right fit for you.
Unbounce is looking for a People Operations Generalist to join our team. This position is part of the People Operations team, which designs and operates the systems and processes to deliver an outstanding employee experience to all Unbouncers. They work closely with the People & Culture Business Partners and assist with day to day generalist functions within the P&C team. This role reports directly to the Manager, People Operations.
What you’ll be doing:
- Business Partner Support: Providing support to P&C Business partners with various initiatives such as position changes, salary increases, performance management, compensation reviews etc.
- Unbouncer Journey Support: Deliver exceptional service to our employees and managers by promptly addressing inquiries regarding our policies, benefits, and various employee programs. This includes owning the onboarding program, managing the offboarding process, responding to employee inquiries, etc.
- Administrative Support: Handling administrative tasks related to P&C programs such as managing employee files, maintaining our HRIS (BambooHR), managing employee benefits, employee leaves (STD, LTD, mat & pat leave), salary surveys, etc. Ensure our systems and processes are maintained while also creating and updating People Operations internal & external documentation.
- Compliance: Ensuring compliance with HR policies, procedures, health & safety, and applicable laws and regulations.
- Programs/Key Initiatives: Collaborate & support the People team through developing, iterating, and rolling out employee programs, such as performance enablement, annual compensation review and engagement surveys to enhance the employee experience and allow Unbouncers to do their best work.
- P&C Reporting: Assisting with the preparation of reports and analytics.
A little bit about you:
- You have 2+ years of people & culture experience, ideally within a fast-paced and high-growth environment
- You are a go-getter and excited to roll up your sleeves and contribute to all parts of the People Operations team
- You have experience working within HR systems (bonus points if you have experience working with Bamboo, Lattice, Confluence and/or Monday.com)
- You have a keen eye for detail, have a problem-solving mindset, and have a genuine curiosity for leveraging people data/analytics for business insights
- Have a high sense of urgency and a desire to provide world-class customer service to Unbouncers
- You have a growth mindset and adopt a fail-fast, learn-fast mentality
Nice to haves:
- Experience working with US employment law
- Experience working with EORs (bonus points if you have experience working with Remote.com and/or Trinet)
What’s in it for you:
💵 Compensation range
- $54,733 - $65,000
🤝 Flexibility and time off
- A digital-first, distributed working model with flexible hours -- for this role, we will consider all applications from those based in Canada*, with the option to work from our Vancouver office
- 20 vacation days**
- Holiday Closure: December 25th - January 1st
- One paid day off on your birthday
- One paid volunteer day per year
🩺 Health and wellness
- A comprehensive benefits package including medical, dental, vision, and generous mental health support options – all available on day 1
- 12 personal wellness days
- $500 health and wellness allowance**
- Parental leave and planned reintegration program
🎓 Growth
- Org-wide and employee-led DEI and growth initiatives
- Professional development time and budget
🌟 More perks!
- One-time work-from-home allowance - $500
- Annual work-from-home allowance after your 1st year - $250
- An annual allowance of $1,000 that you can choose to use towards your vacation, or put toward your RRSP contribution**
* Please note that we currently do not have a legal entity set up to operate as an employer of record in Quebec. We thank you for your consideration but we are unable to accept candidates from Quebec at this time.
** These amounts will be prorated based on your start date.
Unbounce welcomes you to be YOU!
At Unbounce, we want every employee to be excited to bring their full, authentic self to work. When you bring your unique experiences, background, knowledge, perspective, and self-expression while embracing the same from others we learn from each other. We innovate and co-create an environment where Unbouncers can do the best work of their careers. We’re bolder and more brilliant together.
We’re dedicated to ensuring each Unbouncer feels a sense of belonging, feels safe, cared for, respected and valued for who they are, and trusts that their unique voice is heard, embraced, and meaningfully contributes to decision-making. We’re committed to equitable employee experience, opportunity, pay and support for every employee regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, disability, or any other characteristic that makes you unique.
We have no tolerance for sexism, racism, xenophobia, homophobia, transphobia, ableism, ageism, or any other forms of hateful/harmful discrimination and we’re taking action against unequal pay in our community through leading the #PayUpforProgress movement.
If you require any accommodations or support during the recruitment process, please email us at [email protected].
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